TrainingDoyens

Toll Free: +1-888-300-8494 Login/Sign up

  • DigiMeet
    • About DigiMeet
    • Benefits
    • Upcoming DigiMeets
  • Webinars
    • Recorded Webinars
    • Webinar Packs
    • CEU Approved Webinars
    • Best Sellers
    • Training Catalogue
  • Annual Membership
  • Speakers
    • Our Experts
    • Speaking Opportunity
    • Ask a Question
    • Suggest a Topic
  • Corporate Offers
    • Corporate Training
    • Digital Marketing
    • Sponsored Webinar
    • GMP Consulting
    • IT Consulting
  • About Us
    • Company
    • Clients
    • Testimonials
    • Blog
    • Free Resources
    • Contact Us

    Training Doyens

    We provide comprehensive courses for all levels which are contemporary, simple and cost-effective with easy access and great delivery experience. Training Doyens is a multifaceted entity, an absolute knowledge repository. The work ethics of Training Doyens is to focus on individuals' productivity first and this to become a by-product of the teams' productivity.

Resources

Get trained on regulations affecting your industry through online webinars, learn the best practices, and download quality standards, checklists and news articles. Listen to experts on best practices to streamline quality and compliance processes and meet the regulatory demands.

Electronic Submissions Gateway

Electronic Submissions Gateway Life Sciences

Most Frequently Asked Questions About The Electronic Submissions Gateway (ESG)

1.Why did I receive an invalid certificate error?

The following error was received when trying to import a digital certificate using the FDA ESG Web interface: "Invalid certificate file An error has occurred while importing the certificate file. Most likely you selected the wrong file type."

  • Check the file extension. The file extension must be ".p7b" or ".cer". Files with these extensions represent the public key part of the certificate. Only the public key part of the certificate can be imported. Reference Appendix C, Digital Certificates in the User Guide for more information.
  • Make sure the local PC has been configured to recognize and use the digital certificate. Reference the operating system instructions on the local PC for more information.

2.Why did I receive a signing encryption error?

Be sure to use the public key certificate that matches the certificate on file with FDA ESG. Verify the correct public key certificate was uploaded during the registration process by contacting the FDA ESG administrator and comparing the md5 fingerprints within the certificate.

3.When registering for another account, an error is received that says "Company name already exists". How can this error be addressed?

The error indicates that there is already a company registered with exactly the same name. Company names cannot be identical for different registered accounts. For example, "ABCDrugs" can be used for only one account registration. The name must be changed in some way for other registrations. An example would be to use "ABCDrugsAS2" for the AS2 protocol registration and "ABCDrugsWT" for the WebTrader protocol registration. Other examples would be to use "ABCDrugs" for one account and "BBBDrugs" for another or "ABCDrugs.1" and ABCDrugs.2".

4.Is it possible for a company to use both the FDA ESG web interface and the Gateway-to-Gateway exchange with the FDA ESG? For example, a company may want to send ISCR reports via the Gateway-to-Gateway exchange and other submissions via the FDA ESG web interface.

Yes. The scenario described above is acceptable. Registration can be for any number of AS2 or FDA ESG WebTrader accounts. For example, there can be three AS2 accounts registered in addition to eight WebTrader accounts.

5. Why did I receive a private key error?

This error occurs when there is a mismatch between the public and private key for a certificate. Check to ensure the correct private key for the public certificate sent to the FDA ESG is in place.Obtain the correct private key and resend the document.

Source:https://www.fda.gov/ForIndustry/ElectronicSubmissionsGateway/ucm114807.htm

 

 

Training Doyens
26468 E Walker Dr,Aurora,
Colorado 80016-6104
Email: support@trainingdoyens.com
Toll Free:+1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882

Our support team is available from
09:30 AM - 6:30PM Eastern
Monday to Friday


Connect with Us
QUICKLINKS
  • Webinars
  • About Us
  • Speakers
  • Terms & Conditions
  • Privacy Policy
  • Refund & Cancellation Policy
PAYMENT METHODS

We accept the following major credit/debit cards

payment options
GET HELP
  • Feedback
  • Support
  • FAQs
  • Site Map
  • Sponsorship and Advertising
  • Subscribe Newsletter
  • Unsubscribe
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
GET IN TOUCH WITH US

Copyright © 2017-2020 TrainingDoyens. All rights reserved.