BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20200915T130000 DTEND:20200915T140000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20200915T000000 DTSTART;TZID="US/Eastern":20200915T130000 DTEND;TZID="US/Eastern":20200915T140000 SUMMARY:Effectively Handle Toxic People for Better Productivity and Less Drama in 2020 DESCRIPTION: Success in our high-pressure world hinges not just on our technical skills, but also on our ability to deal effectively with others and remain energized at the same time.             Negativity Costs! Many of us have learned to avoid, rather than deal with the bullies, know-it-alls, and other difficult people in our life, because it is easier than confronting the source of the problem. But, overlooking the problem is the worst thing we can do.             We have more control than we might think! Nothing can change the fact that some people are simply more difficult to deal with. What we can change is our reaction. Building a rock-solid relationship with our boss, colleagues and clients depends on being able to recognize and respond appropriately to their different behaviors and situations. This workshop is MORE than just about learning effective communication skills. Learn successful strategies and tips on how to deal with toxic people, how to handle a toxic work environment, and how to improve work relationships. PRIORITY:3END:VEVENT END:VCALENDAR