BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20191212T130000 DTEND:20191212T143000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20191212T000000 DTSTART;TZID="US/Eastern":20191212T130000 DTEND;TZID="US/Eastern":20191212T143000 SUMMARY:Why Are People Not Following Procedures? Because They Can't: How to Write Followable Procedures DESCRIPTION: Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is essential to understand why people don't follow procedures, based on human behavior and the psychology of error. It’s also important to understand exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed. PRIORITY:3END:VEVENT END:VCALENDAR