BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20191121T130000 DTEND:20191121T140000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20191121T000000 DTSTART;TZID="US/Eastern":20191121T130000 DTEND;TZID="US/Eastern":20191121T140000 SUMMARY:Successfully Dealing with Difficult People: The 5 Most Difficult Types of People and How to Effectively Approach Them DESCRIPTION: How can you resolve conflict in the workplace less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.Utilizing extensive practice in the principles of emotional intelligence, Successfully Dealing with Difficult People course underscores the importance of self-awareness in developing sensitivity and better communication with others. PRIORITY:3END:VEVENT END:VCALENDAR