BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20191004T130000 DTEND:20191004T140000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20191004T000000 DTSTART;TZID="US/Eastern":20191004T130000 DTEND;TZID="US/Eastern":20191004T140000 SUMMARY:Managing Toxic & Other Employees Who Have Attitude Issues DESCRIPTION: Most organizations have employees who on occasion: • Complain & gossip excessively• Use inappropriate language• Are mildly insubordinate But Toxic Employees have interpersonal styles that demonstrate a pattern of counter-productive work behaviors. While Emotionally Intelligent employees being aware of their feelings & those of others exhibit a pattern of appropriate self-management. The toxic employee problem is surprisingly prevalent with research showing: • 95% of employees have & 64% are currently working with a toxic employee• 50% of employees have thought of quitting & 12% did because of a toxic employee• 25% of employees have reduced their work effort due to a toxic employee• 20% of employees feel they are a target weekly & 10% of employees see toxic behavior daily Toxic employees cause significant overt, covert, people-related & financial damage, with their visible behavior just being the tip of the iceberg. For example, in one organization the day a former employee left the organization is considered one of their annual holidays. PRIORITY:3END:VEVENT END:VCALENDAR