BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20190321T130000 DTEND:20190321T143000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20190321T000000 DTSTART;TZID="US/Eastern":20190321T130000 DTEND;TZID="US/Eastern":20190321T143000 SUMMARY:Harassment, Bullying, Gossip, Confrontational and Disruptive Behavior: A Manager’s Guide on How to Detox and Neutralise a Negative Workplace DESCRIPTION: Bad attitudes, jealousy and disruptive behavior will sabotage hospital morale, lower self-esteemand reduce teamwork and productivity. When toxic behavior infects a department, managers may be tempted to ignore it or give in, the wrong thing to do, but tolerating it is not a solution! This session will show you how to neutralize gossip and put a system in place to ensure it does not re-occur, starting with that of Zero Tolerance and workplace reprimands. The destructive effects of blaming others, griping, pessimism and of always passing the buck needs to be stopped. In this session, you will learn to keep emotional control and tame disruptive and destructive behavior. PRIORITY:3END:VEVENT END:VCALENDAR