BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20190507T120000 DTEND:20190507T130000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20190507T000000 DTSTART;TZID="US/Eastern":20190507T120000 DTEND;TZID="US/Eastern":20190507T130000 SUMMARY:Your Attempt at Giving Feedback to a Toxic Person Failed. Now What? Try These Techniques! DESCRIPTION: “They are often known as narcissists, bullies, and clever chameleons who knock down, but kiss up,” said Dr. Mitch Kusy, author of his newly released book, Why I Don’t Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. They shame, manipulate, and belittle in public and private as their modus operandi. Leaders often feel the angst they cause, but are often unaware of how prevalent they are or how much they cost—in terms of money and team performance. Until now! Dr. Mitch Kusy conducted an extensive 3-year national study of over 400 individuals on what makes toxic people tick—and how to successfully handle their disruptive behaviors and design cultures of respectful engagement. Before giving feedback, Dr. Kusy recommends that leaders first determine the financial cost of uncivil cultures through his heavily researched Toxic Cost Worksheet. This will help leaders drive “stake in the ground” that these behaviors not only erode personal well-being and team performance, but also the bottom line. How much of the bottom line? Through this Toxic Cost Worksheet, it will be up to 6% of total compensation costs throughout your entire organization! Once this stake in the ground is firm, giving feedback to a toxic person become far more effective and successful. PRIORITY:3END:VEVENT END:VCALENDAR