BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20190130T130000 DTEND:20190130T143000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20190130T000000 DTSTART;TZID="US/Eastern":20190130T130000 DTEND;TZID="US/Eastern":20190130T143000 SUMMARY:Positive Strategies for Dealing with Difficult People: Identify, Assess and Resolve Most Conflicts. DESCRIPTION: Often, when dealing with difficult people, we forget that we may actually be the difficult person in their eyes. This webinar will help you better identify, assess, and resolve most conflicts. PRIORITY:3END:VEVENT END:VCALENDAR