BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20181025T150000 DTEND:20181025T160000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20181025T000000 DTSTART;TZID="US/Eastern":20181025T150000 DTEND;TZID="US/Eastern":20181025T160000 SUMMARY:People Intelligence: How to Deal with Conflict, Difficult Co-workers, Peers and Even Bosses DESCRIPTION: Conflict is an inevitable part of life.  No matter how hard you try, it can seem that there will always be something that causes you or someone around you to be frustrated, angry, and impatient – or a whole host of other not-so-pleasant emotions. Conflict arises when the people we work with have different ideas, perspectives, backgrounds, values, goals or expectations. Yes, conflict can be destructive!It diverts energy from more important activities and issues; it polarizes people and reduces cooperation; and it can produce irresponsible behavior. And conflict can be constructive!It opens up and improves communication; it strengthens working relationships and teamwork; and it leads to better quality decisions and problem solutions.  The ability of dealing with conflict in the workplace is a great leadership skill. When you are confident in your people management skills, you don’t have to be afraid of disagreement. You don’t have to back away from problems. Instead you can confidently face the confrontation and bring the issue out into the open. Well-managed conflict actually stimulates, ideas, sparks creativity and encourages personal improvement.  Conflict by itself is neither good nor bad. Your take on how to deal with conflict in organization is what matters and produces constructive or destructive results. PRIORITY:3END:VEVENT END:VCALENDAR