BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20180815T130000 DTEND:20180815T143000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20180815T000000 DTSTART;TZID="US/Eastern":20180815T130000 DTEND;TZID="US/Eastern":20180815T143000 SUMMARY:Writing SOP’s for Human error assessment and reduction technique (HEART) DESCRIPTION: Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. PRIORITY:3END:VEVENT END:VCALENDAR