BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20180711T150000 DTEND:20180711T160000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20180711T000000 DTSTART;TZID="US/Eastern":20180711T150000 DTEND;TZID="US/Eastern":20180711T160000 SUMMARY:Effective Communication Skills: It’s Not What You Say, But How You Say It! DESCRIPTION: Effective communication is about really listening to others without any blinders on, eliminating the gossip and rumor mill, reducing the causes of turnover by providing timely and appropriate recognition, leading employees through changes by transparency, correcting the poor performers by coaching them, and setting the standards in highly adhered to on-boarding and training standards. PRIORITY:3END:VEVENT END:VCALENDAR