BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20180628T130000 DTEND:20180628T143000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20180628T000000 DTSTART;TZID="US/Eastern":20180628T130000 DTEND;TZID="US/Eastern":20180628T143000 SUMMARY:The Effective Manager Communication Skills Toolbox: Making Listening, Constructive Feedback, Conflict Resolution and Coaching Work for You, Your Team and Bottom-Line Results DESCRIPTION: In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. PRIORITY:3END:VEVENT END:VCALENDAR