BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20180330T130000 DTEND:20180330T140000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20180330T000000 DTSTART;TZID="US/Eastern":20180330T130000 DTEND;TZID="US/Eastern":20180330T140000 SUMMARY:How to Make Difficult Conversations Easier DESCRIPTION: Whether you are at work or home, we typically want to run from difficult conversations. Common behaviors include nervousness, hesitation, shaking and even crying as we bump up against those challenging thoughts about what to say, do, or how to act. But new research is showing us that difficult conversations themselves can not only be overcome, but that the emotions that accompany them can be shifted or even eradicated. This session will not only cite the new data around difficult conversations, but give you a road map to make them easier, relaxed, and perhaps even more desirable. PRIORITY:3END:VEVENT END:VCALENDAR