BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20180711T130000 DTEND:20180711T143000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT DTSTAMP:20180711T000000 DTSTART;TZID="US/Eastern":20180711T130000 DTEND;TZID="US/Eastern":20180711T143000 SUMMARY:Distraction, memory failures, and bad decisions: how cognitive load affects human behaviour and what to do about it DESCRIPTION: Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is important to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are so that procedures can be human engineered, improved and fixed.  This webinar offers practical approaches to address writing rules to reduce the likelihood of procedures. PRIORITY:3END:VEVENT END:VCALENDAR