BEGIN:VCALENDAR X-WR-TIMEZONE:US/Eastern DTSTART:20180220T130000 DTEND:20180220T140000 VERSION:2.0 LOCATION:OnlinePRODID:-//Training Doyens //EN METHOD:REQUEST BEGIN:VEVENT UID:20180220T000000-1167170732-example.com DTSTAMP:20180220T000000 DTSTART;TZID="US/Eastern":20180220T130000 DTEND;TZID="US/Eastern":20180220T140000 SUMMARY:Successfully Dealing with Difficult People: The 5 Most Difficult Types of People and How to Effectively Approach Them DESCRIPTION: How can you resolve conflicts less painfully, delegate critical tasks more efficiently, energize your employees and transform resistance into support? Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity. Utilizing extensive practice in the principles of emotional intelligence, Successfully Dealing with Difficult Peoplecourse underscores the importance of self-awareness in developing sensitivity to and better communication with others. PRIORITY:3END:VEVENT END:VCALENDAR