Keeping Employees Engaged, Empowered and Motivated in Challenging Times: Emerge Stronger from the COVID-19 Crisis

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    Speaker: Bruce Lee

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    Duration: 90 Minutes
    Product Code: 51349
    Level: Intermediate

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What do great managers know that average managers do not when it comes to employee training, retention and motivation? Experience has shown that implementing a solid employee engagement and development process, which includes industry best practices, can drive productivity up by almost 40%, at little cost. Employees work for more than just money, you need to find out the biggest motivator. This is how to keep employees engaged and motivated that will bring out their best every day, and at the same time, grow your company, and your reputation as an employer of choice.


This pandemic crises has thrown everyone for a loop and in many cases, a very significant financial loss and for many, a large customer loss. There was no plan to get into this change, and there is no plan for coming out of it. This will help you adjust to the new normal, the ab-normal. Business moves at the speed of trust – this is how to get there.

For organizations that laid off or furloughed people, there will be a trust and engagement issue when they come back. There may even be a labor shortage in some industries, and that will drag down your company’s growth, performance and profitability. Employees are ready to leave to find a more suitable job with better pay, benefits and promotional opportunities and less risk. Solidify your business customer care reputation by having engaged and enthusiastic employees.


• Be introduced to the most essential strategies coming out of the lockdown that engages, empowers and motivates employees
• Implement the 5 fundamental qualities of leadership that inspire and engage your talent
• Understand what really motivates employees, how to find out the methods of motivating employees in an organization and support them
• Model what sets exceptional leaders apart from poor performers
• Be aware of the 5 crushing management mistakes that stop employee engagement and creative ways to engage employees
• Learn the three questions to stop your good talent from leaving
• Adopt the ‘5 Questions Survey’ to identify the productivity knowledge gaps in your leadership team
• Identify the five levels of engagement – where do you and your
employees stack up?
• Explore the 4 Imperative to K.E.E.P. your employees and grow their capabilities
• Review two self-tests on loyalty and retention, and one on how to coach and be coached

There will be several complimentary bonus resources offered at the conclusion of this webinar that fully support this educational offering, including a free PDF copy of my book, Why Trust Me? Making Trust Your Competitive Edge, that has most all of the resources in it, plus many more, to road test.

This workshop is proven, practical and performance based. The value of this workshop will go to your bottom line when you implement the key ideas, strategies, and most importantly, do the self-tests, adopt the coaching questions and share the results.


This is your opportunity to learn the key to retaining employees and accelerating the productivity of your talent. This webinar shows you how to define and set an exciting workplace destination and define leadership attributes that focus on the importance of trust at all levels, the power of excellence, understanding how to lead and develop employees, and how to initiate creativity and continuous improvement to that will drive up customer loyalty and sales.


Newly promoted managers and supervisors, HR departments, aspiring leaders.

In this webinar, you will learn the two main causes of employee turnover and how to remedy it, and how to adapt the leadership characteristics of successful business leaders and coaches. You will know when to apply the measurement tools that are available to leadership to help drive performance in a win-win manner, to create enthusiastic, engaged employees.


Years of Experience: 29+ Years

Areas of Expertise: Time Management, Employee Training, Retention and Motivation, Generational Diversity, Client Retention, and Career Growth

Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into the personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him proven experience that clients can relate to. The solid business background from a good cross section of industry includes: 

  • Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,
  • Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta 
  • Senior marketing representative for a fully integrated Canadian oil and gas company, which included expanding the market share and building retail stations
  • Grew an executive recruiting company from three employees to over 20, and set up a remote recruiting office in England 
  • Set up, owned and managed a 24 hour a day, 365 days a year retail convenience store and gas bar business
  • As a hobby, organizes and chairs election campaign at every level of government
  • Active on several community associations in a leadership / board member role

He has been providing education keynotes, workshops and webinars all across North America full time for the past 27 years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical,  real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels.

The focus is on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

Clients include business, Government, education, non-profit associations and health care. 

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.

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