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Leading a team of employees in remote locations can be somewhat challenging but increasingly necessary reality for all of us. Whether you are stepping into a management role for the first time or you are currently supervising remote staff, you will discover strategies to build rapport, set mutual expectations, communicate effectively, overcome conflict, get work done and keep your team on track.
Working remotely is now becoming the new norm and there are challenges of managing virtual teams. As part of dealing with others, managing conflicts efficiently is a skill everyone must have.
Each of us has a preferred style for resolving conflicts influenced by our personality and experiences while dealing with situations in the past. However, not all conflict situations are the same. This webinar discusses types of conflict in virtual teams, conflict resolution skills and conflict management tips for remote teams.
• How to prevent conflicts when working remotely?
• How conflicts escalate with remote teams?
• What are the communications barriers that cause conflicts
• How to handle conflicts?
• How to manage your emotions and the emotions of others to prevent escalation?
• How to respond to escalating situations?
In this webinar we will explore a variety of styles used to manage conflict in virtual teams in order to resolve them peacefully, fairly and decisively while staying emotionally balanced and remaining friends with people you deal with.
Supervisors, managers and anyone responsible for managing a remote team of employees.
Years of Experience: 20+ years
Areas of Expertise: Soft Skills Training, Facilitation, and Content Development
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a faculty member of American Management Association where she trains productivity and communication skills.View all trainings by this speaker