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There's a workplace condition that has substantive negative impact, including, hampered productivity - curtailed creativity - hobbled team cohesion - strained relationships and staff turnover.
It's ubiquitous - you can find it everywhere you look - and it can be found all across the spectrum from painfully obvious to almost imperceptible. And it exists in all organizations, every sector and every level of the organization.
The condition is workplace drama.
Once drama gets started, its virulent and insidious, its tentacles reach into every area of organizational life. It can be found in team, staff and exec. meetings, in the lunchroom, at one-on-one meetings, intra-departmentally, with customers and vendors - literally everywhere.
There is a remedy - create a drama-free organizational culture.
Step one is recognizing where drama lives and all the forms it takes. Drama can only thrive where there is agreement from 2 or more people for the drama to continue. When people know how to decline invitations to participate, the drama dies. Understanding the roles people play in drama is important as well. There are three very distinct roles and actions that go along with each of those roles.
When people learn to recognize when someone is playing a role, and inviting others into the drama, they can decline those invitations and the drama doesn't get the oxygen it needs to continue to burn.
• Putting up with constant, or even occasional drama is overwhelming, annoying and sometimes, when it burns hot, scary.
• Having to attend meetings where you know drama erupts frequently is anxiety provoking - you try to find reasons to not go, come late or leave early.
• You feel out-of-control - you can't always predict when it is going to happen, and nothing you do seems to put a damper on the situation.
• Drama has a huge negative impact on the organization and the people who work there and it’s important to learn how to create a drama free workplace.
• When you learn most drama-filled situations follow an identified and predictable pattern you've taken the first step to being able to have a positive impact on the health and functionality of your environment.
• Learning the distinct roles people play in every drama situation, will give you the understanding and tools to, not only not get drawn into it, to also suffocate the drama. It helps participants survive.
Once you learn the techniques and tools to suffocate drama - you'll feel more confident, be able reduce stress in the workplace, and you'll give way to innovation and creativity at work.
• How to identify the behaviors, words and speech patterns of each of the 3 key roles people play in dramatic situations
• To identify when one or more people are playing any of the 3 key roles
• To recognize the subtle and almost imperceptible early signs of drama - the spark to ignite the fire
• How to extricate oneself form drama-filled situations and help creating the productive workplace
• The 6 strategies to elegantly decline invitations to participate in the drama, without creating more drama
• A 5 step process to eliminate drama from your life and promote the importance of creativity in the workplace
• How to stop wasting time and energy trying to control what you can't control - and how to focus on the 3 areas you can control
• How to stay centered and present in the face of drama
• How to get work done from employees, have effective communications and not let them control your life
The primary goal of this webinar is to equip attendees to recognize drama, even in its subtle forms, understand the impact and give them tips, tools and techniques to remove themselves from the person, professional and organizational consequences like stress in the workplace, that unchecked drama can have. To move from despair to empowerment and encourage innovation and creativity at work.
• HR Professionals
• People Managers
• Business Owners
• Business Consultants
• Department Managers
• Senior Leaders
• Staff at all levels
• Anyone who interacts with other people
Years of Experience: 30+ years
Area of Expertise: Organizational Culture and Employee Performance
Since 1987 Michael has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement, staff recruitment/retention, and enhancing organizational capacity.
His vast clientele base includes large multi-national and entrepreneurial organizations, government and NGO’s, and a wide spectrum of executive, senior managers, supervisors and staff.View all trainings by this speaker