Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
There’s an old saying that we don’t have to like the people we work with, we just have to work with them. This may be true, but it’s also true that the more people like you, the greater are your chances of success. This webinar gives you tools to raise the odds people will like you more, or at least, dislike you less.
Research has shown that success in your career depends less on your technical skills than on your ability to work with, get along with, communicate with, and interact with people. This program gives you powerful tools for building great work relationships. As a result, your corporate report card will always be marked, “Works and plays well with others.”
• Apply the principle of “mutual reciprocity” to build trust with peers, clients and colleagues
• Use the magic power of “Other Focus” to bring out the best in them
• Connect with clients by using bonding behaviors
• Overcome differences of opinion within your team to achieve win/win outcomes
• Increase your ICSR (Internal Customer Satisfaction Rating)
• How to adapt your working style to mesh with others
• How to identify strengths and weaknesses of a team to achieve greater results
• Importance of group cohesiveness and formulating team cohesion strategies
• Raise personal and team productiveness
All animals, including humans, exhibit what researchers call “bonding behaviors.” This webinar will teach you to use five of these behaviors; behaviors that raise the odds people will trust you and feel comfortable in your presence.
Anyone who works with other people.
Years of Experience: 30+ years
Areas of Expertise: Leadership, Organization Culture, and Employee Development
For thirty years, Larry Johnson has been helping organizations create more productive cultures through the development of strong leaders and dedicated employees. He has received rave reviews from more than150,000 business, government, and health-care professionals in every state in the union, as well as
in Great Britain, China, Indonesia, Central America and Australia for his presentations on the topics of leadership, change, customer service, and honesty in business. Additionally, Larry has eight years of real life experience as a manager in health care, three years as a manager in city government, and 30 years as president of his own consulting firm.
Larry is the coauthor of the highly acclaimed, top-selling business ethics book, Absolute Honesty: Building A Corporate Culture That Values Straight Talk And Rewards Integrity and the landmark guide to managing inter-generational conflict, Generations Inc., From Boomers To Linksters, Managing the Friction Between Generations at Work.
Larry has been quoted in CNN Tech, the Wall Street Journal and the Harvard Business Review. He has appeared on CNN and has written more than 200 published articles on the topic of improving organizational culture.
Among many others, Larry has spoken for Rocky Mountain Governmental Purchasing Association, NAA (National Association of Realtors, National Apartment Association), IREM (Institute for Real Estate Management), Virginia Apartment Association, Westinghouse, General Electric, Harley-Davidson Motor Company, Intel Corporation, Southwest Airlines, American Express, McDonald’s Corporation, Federal Express, the U.S. Bureau of Land Management, the American Health Care Association, and the Nuclear Regulatory Commission.