How to Leverage Millennials & Gen Z: Bridging the Generation Gap and Managing Expectations

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    Speaker: Tonia Morris

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    Duration: 60 Minutes
    Product Code: 51190
    Level: Intermediate

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Millennials and Gen Zs are reshaping the workplace and many organizations are not ready for the two generations. Millennials are the largest generation and Gen Zs are the youngest generation in the workplace. Both have different communication styles, work expectation and motivations. They are capable, most diverse and socially aware generations. Despite the values they bring into the workplace, many organizations struggle to recruit and retain them. The strategies for recruiting and managing different generations in the workplace today are very different from what it was previously.  Many organizations also struggle to retain both generations. In today’s workplace, it is vital that organizations understand the different work expectations and motivations of these two generations and handle the generational differences in the workplace wisely. In this webinar you will walk away with an understanding of Gen Z and millennial generation characteristics, how to bridge the generation gap and best practices on how to leverage the largest and youngest generation in today’s workplace.


You should attend this webinar if your workplace is undergoing a massive exit of boomers and influx of millennials and Gen Z. If your organization is experiencing a high turnover and low productivity among millennials and Gen Z, then this is the webinar for you.


• Understand the work characteristic between Millennials and Gen Zs for better employee engagement
• Understand the massive difference in recruiting Millennials and Gen Z
• Understand the generational differences in the workplace
• Understand what motivates both generations
• Apply best practice on how to leverage both generations for retention
• Apply the CARE Model as a tool to leverage both generations


Today’s workplace is driven by multiple generations. For the first time in our history, organizations are faced with different ways of attracting, managing different work expectations, communication styles, strategizing employee engagement and retaining employees.  In this webinar attendees will learn how to leverage two of the most talked about and misunderstood generation, Millennials and Gen Z’s.


All managers or supervisors that manage a multi generation team.


Years of Experience: 20+ years

Areas of Expertise: Building a Multi-Generational Work Culture

Tonia Morris is the founder and owner of Simply HR, LLC, an HR consulting company which assists small to medium sized organizations in transforming their organization by embracing a multi generation culture.

The author of Compassion@Work, and a frequently sought after speaker, trainer and consultant, Tonia is known as the Generational Connector who builds culture that is Generational Inclusive.

Tonia is very active in the HR community and serves as a board member for NABWIC. She has held positions as Executive HR Professional for both private and public sectors.

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