New NACHA Operating Rules Changes 2020/2021 and Beyond!

    /Donna  / K Olheiser speaker of Training Doyensinvite
    Speaker: Donna K Olheiser

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    Duration: 90 Minutes
    Product Code: 51178
    Level: Intermediate

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As a financial institution, a third-party sender, or a third-party service provider, you must follow the NACHA Operating Rules each year – they are always changing! This webinar will provide all the details necessary to help each participant maintain compliance with the new NACHA operating rules changes, 2020 and beyond.

Topics such as the already implemented “faster funds availability” for ALL ACH transactions, and the addition of a new window for Same Day ACH (SDA) allowing two more hours for the SDA functionality, going into effect in 2021, PLUS, details on increasing the per-transaction limit for each SDA Entry will also be discussed. RDFI’s will need to change their process when returning unauthorized Entries with the reclassifying of Return Reason Code R11.

In addition, ACH Risk management and quality measures with Rules changes for supplemented security requirements for WEB debits AND the addition of supplementing the existing account information security requirements for large Originators and Third-Parties.

Register today for your chance to hear all the details and examine how these new NACHA rules will impact your ACH Operations areas.


To ensure compliance with the NACHA Operating Rules, participants in the ACH network need to ensure they are up-to-date on recent changes and newly approved amendments to the Rules.  

This session will cover all the newly approved details and any recent updates by NACHA, plus how these changes affect you as a participant in the ACH network, whether you are an ODFI, an RDFI or a TPS or TPSP.  There are several pertinent changes to the NACHA Operating Rules, including a big change to differentiating between the reasons “why” an Entry is being returned as unauthorized.

This is a must-attend session, so register today!


• Discover the amendments to the Rules on expanding Same Day ACH processes and how these changes will affect you as a financial institution, including the recent extension to processing SDA transactions
• Identify the “already implemented” faster funds availability for ALL ACH entries
• Describe the potential impact on Originators, ODFI’s and Third-Parties in the ACH network with approved changes to other ACH Risk Management topics such as:

       o Supplementing the fraud detection standard for Internet-initiated (WEB) debits
       o Supplementing the existing account information security requirements for large Originators and Third-Parties

• Review and outline of the most recent change to specifying the details of an unauthorized return by adding R11 to further define the “why”


There are always changes happening in the NACHA operating rules each year!  Are you compliant with these changes, do you know the details on the how and why the changes need to be followed?  As a participant in the ACH Network, you are required to be in compliance with the New NACHA Rules, which include any and all upcoming changes.  This session will provide all the details on the recently approved amendments, which go into effect in 2020 and the future, including enhancements to Same Day ACH entries (SDA) and discovering the options now available when returning unauthorized entries. Included will be necessary changes to Rules that continue to ensure quality ACH transactions are being transmitted and for ACH Risk Management, by NACHA supplementing the Data Security requirements and Fraud Detection standards for Originators of WEB debits; and adding to the existing account information security requirements for large Originators and Third-Parties.


• ACH operations staff
• Compliance staff
• ACH Auditors
• Aspiring AAP’s (Accredited ACH Professional)
• AAP’s looking for continuing education credits
• Banking staff


Years of Experience: 34+ years

Areas of Expertise: Payment Processing

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years' training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).

Her extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser's ability to engage the learner through the entire training event helps the adult learner apply what they've learned during and after each training session.

She has over 24 years of experience in the financial services industry which includes 9 years' experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

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