Job markets go up and down but one thing remains clear: companies want and need to retain their best performing employees. Unfortunately, most companies use the exit interview to collect reasons why their employees leave – an action that can be described by the old adage, “too little, too late.” A better strategy is to implement and leverage “stay interviews,” which help managers to proactively take action ahead of the employee’s decision to leave.
A stay interview is a powerful retention tool that gives organizations a jumping-off point to build upon the positive aspects of the job. It helps to identify the key factors that engage and excite employees and help in formulating better employee engagement strategies. As well, it helps to pinpoint aspects that drive dissatisfaction and frustration for high-performing employees, so that those aspects can be minimized or eliminated.
If you’ve ever found yourself dumbfounded by high performing/high potential employees handing in letters of resignation seemingly “out of the blue,” then it’s time to get real.
Today’s high-performing employees want and need a job that resonates with their values, practical needs, opportunities to contribute, and desires for professional growth and development. If they feel disconnected from their employees, managers, and work, they start to look elsewhere to build their resumes. But it doesn’t have to be this way if you provide a way for them to communicate their impressions and insights to you.
You have a powerful tool at your fingertips to help you identify the primary factors that excite, engage, and empower your best employees. With this course, you will learn about the stay interview best practices and how they can be used to retain your most desirable employees.
By taking a proactive approach that engages both you and your employees, you will identify valuable information to set a path for intentional employee retention. By reducing unwanted attrition in your workforce, you’ll be able to reduce hiring/replacement costs and maximize continuity in your team.
This course is designed to give you the practical information you need to understand how to create a stay interview process that will help you retain your best and brightest employees in this competitive hiring market. You’ll learn how organizations can use stay interviews to improve retention.
Years of Experience: 17+ years
Areas of Expertise: Human Resources Operations and Leadership Development
Melveen Stevenson is the CEO and founder of M.S.Elemental, LLC, a human resources and business advisory firm based in Los Angeles, California. As a certified HR professional with a background in accounting and finance, she helps companies to navigate the human resources “jungle” of compliance, human capital, and leadership challenges. By using an encompassing business approach, she helps to strengthen the infrastructure of organizations from the inside out, specifically through leadership development, operations, training, employee engagement, and career coaching.
Over the last 17 years, Melveen has held leadership positions in human resources operations, supply chain, and talent management at international companies in food manufacturing, medical devices, and consumer products. She has also worked internationally.
Melveen began her career in accounting and international banking. With an inspired desire to support and drive organizational success through human capital, she redirected her career and obtained her MBA at Michigan State University’s Eli Broad Graduate School of Management.View all trainings by this speaker