It is management’s responsibility to determine what they wish to reward, how often, and whether or not the decisions they’ve made regarding these extra monetary compensations and/or perquisites are achieving the goals they wish to achieve. The information that follows applies to human resources personnel and management at all levels. Rewards and recognition are the responsibility of all involved in the management and development of employees.
Rewarding quantity – which is what typically, happens leads to mediocre performance and bad customer service.
I’ve given the issue of employee rewards and recognition program a considerable amount of thought – and research. My belief is that one size does not fit all and in order to achieve the desired outcomes, both task responsibilities and individual differences must be taken into account.
Typically, it is the responsibility of the Human Resources professionals to recommend and often control compensation, bonuses and other types of rewards and recognition for employees available to management. Attend this webinar to learn the techniques of managing employee recognition programs to achieve the desired goal.
Years of Experience: 37+ years
Areas of Expertise: Planning, Change Management, Conflict Resolution, System Streamlining, Communication, People and Project Management
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development, and Organizational Development (O-D) consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well). This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.
As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond’s clients range from boards of directors and upper management to support staff in many industries, both public and private. This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire). She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.
She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects, as well as board of directors development, committee and team training.
Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.
Dr. Diamond teaches a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/Negotiation, Marketing, and Leadership.
Born into a family and culture of service to others, ArLyne has been involved with many associations, service and charity organizations. A listing is available here. She is currently active in politics, Rotary, and ProMatch, an organization dedicated to helping those out of work, where she offers workshops and a weekly drop-in helping people with finding themselves, resumes, interview skills and landing the job.View all trainings by this speaker