Negotiation is a core competency of the modern manager. In today’s diverse and complex world many factors affect negotiation. While going into a negotiation, a manager must be aware of the impact of gender and culture.
Managers are often called on to build coalitions in negotiations. At times, negotiators are representing a variety of stakeholders and team members. Some specialized negotiation skills and strategies are needed for advanced negotiators. These include being aware of the influence of power, how to negotiate with difficult persons and techniques for managing difficult conversations. In addition, the webinar will provide the ten negotiation best practices.
The webinar will help train managers, team leaders and others in management develop advanced negotiation skills. These skills will help managers be more effective in complex, multiparty negotiations. It will also provide a basis for understanding others that come from different backgrounds. The webinar will also provide attendees with best practices they can use in daily practice.
Participants will learn
Years of Experience: 17+ Years
Areas of Expertise: Conflict Management (Mediation, Arbitration and Facilitation), Conflict Coaching and Communication Training
Dr. Bob Churilla has been a mediator for over 17 years. Bob has mediated employment, family, insurance and personal injury claims. During this time, he has mediated cases for the Equal Employment Opportunity Commission (EEOC), Transportation Security Administration (TSA) as well as for numerous government agencies including the United States Postal Service, Veterans Administration, Federal Aviation Administration (FAA), Department of Labor and other departments.
Bob is also a certified trainer for the Mediation Training Institute International and presents seminars on managing workplace conflict. His training background also includes offerings in negotiation and conflict resolution.
Bob has taught at a number of local colleges in Cleveland, Ohio. Bob's practice includes mediation, arbitration, facilitation, conflict coaching, systems design and organizational consulting in the area of conflict systems design and communication training. Bob also is a minister in the Unity Church in Cleveland Ohio, and has experience in congregational dispute resolution.View all trainings by this speaker