Perfect Your Performance Management System - Providing Effective Feedback and Coaching

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    Speaker: Tonia Morris

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    Duration: 60 Minutes
    Product Code: 50981
    Level: Beginner

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In today’s workplace it is very important that employees feel valuable and contribute to the employee performance management process.

Participants will learn the importance of effective performance evaluations, how to conduct them, how to engage employees in the process and how to handle difficult conversation during the process.

Participants will be introduced to a simple solution when providing feedback - The CARE Approach. 


The workforce has changed tremendously; with five generations in the workplace and five different job expectations, feedback is must.  Many employees leave because of lack of feedback.  If you are new to providing feedback, want to know how to give feedback to employees effectively or just need to do a better job with providing feedback, then this session is for you.

It is a known fact when employees are given constructive feedback, productivity increases and employees are more motivated.  It is also a known fact, with lack of feedback employees become disengaged and ultimately leave for another job.

If you are looking for better employee retention strategies, knowing how to give feedback to employees is must!


· Develop rapport with employees for employee performance management

· Provide effective feedback

· Provide collaborative environment

· How to deal with difficult employees as a new manager

· Encourage employees to self-evaluate

· Anticipate & manage employee defensiveness, anger or other emotions

· Follow-up on coaching and performance management


We will discuss how to give feedback to employees, how to deal with difficult employees when providing feedback and how to provide coaching for performance improvement.


• Managers
• Supervisors
• Leaders
• Human Resource Professional
• Shift Leaders or Team


Years of Experience: 20+ years

Areas of Expertise: Building a Multi-Generational Work Culture

Tonia Morris is the founder and owner of Simply HR, LLC, an HR consulting company which assists small to medium sized organizations in transforming their organization by embracing a multi generation culture.

The author of Compassion@Work, and a frequently sought after speaker, trainer and consultant, Tonia is known as the Generational Connector who builds culture that is Generational Inclusive.

Tonia is very active in the HR community and serves as a board member for NABWIC. She has held positions as Executive HR Professional for both private and public sectors.

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