Conducting Motivational and Directional Performance Appraisal: A Step-By-Step Approach to Enhancing Employee Performance

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    Speaker: Chris DeVany


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    Duration: 90 Minutes
    Product Code: 50942
    Level: Intermediate
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OVERVIEW

One of the most critical areas of employee relationships and one of the biggest challenges management faces today is conducting effective performance appraisals and determining appropriate merit increases. Learn employee performance reviews best practices that help motivate employees to achieve goals and increase their value to the organization.

Since both managers and employees often view the employee performance appraisal process with anxiety, attention is given to preparing for and conducting performance discussions that are objective, complete and defensible. You'll also share experiences and participate in various exercises with other participants to better understand how to obtain the best possible performance from employees.

WHY SHOULD YOU ATTEND

  • Would you like to conduct more effective performance reviews?
  • Would you like to know how to give people “bad news” in a way which will not hurt but in fact improve your working relationships?
  • Would you like to be able to suggest improvement in a way which encourages rather than discourages?

If you answered “yes” to any of these questions, then come laugh, listen and learn as Chris DeVany leads us all through those important topics, key questions and answers we all need to be able to address effectively to improve our team members’ and team’s performance!

AREAS COVERED

  • How to conduct motivational and directional performance appraisal reviews
  • Planning the employee performance appraisal process
  • Managing the review process
  • Subtle ways to keep sensitive employees from having their feelings hurt
  • How to suggest improvement to an employee’s performance in a way that boosts an employee's spirits
  • Why employees sometimes fear reviews
  • Ways to increase standards of performance

LEARNING OBJECTIVES

In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor. In this webinar you’ll learn how to conduct motivational and directional performance appraisal which encourages the employees to perform even better.

WHO WILL BENEFIT

  • CEO
  • Senior Vice President
  • Vice President
  • Executive Director
  • Managing Director
  • Regional Vice President
  • Area Supervisor
  • Manager

SPEAKER

Years of Experience: 37+ years

Areas of Expertise: Management and Organizational Development

Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organizational development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He has been a consultant to government agencies like the Federal Government of the United States, the Royal Government of Saudi Arabia, Government of Canada, Government of Cayman Islands and Her Majesty's Government of the United Kingdom.

He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance. His publications range widely, touching all important aspects, right from ASTD/Performance in Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, published by McGraw Hill, has helped executives, managers and team leaders improve their performance and professional decisions. Chris has been interviewed for various radio and television programs.

He has assisted organizations in merger, acquisitions and facilitated post-merger and acquisition integration. He has also actively been a mentor in developing project management, sales, customer service and marketing strategies, in-bound and out-bound call center programs, training and development management and new hirees. Fostering corporate growth through creative change and innovative initiatives is his forte! He is a Boston University alumnus, with degrees in management studies and organizational behavior.

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