Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 3 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
Learn how to manage more effectively than ever before … in just 3 Hours!
You’ll gain insight into more effective time management, how to successfully manage difficult people, how to communicate more effectively so others will respond accordingly, how to make good decisions under pressure and how to resolve conflict in the workplace… just for starters!
We’ll have 3 Q&A sessions, specifically to answer all your questions about how to manage more effectively.
Take control of your time...and get control of your entire work day!
The speed of everything has changed.
If you’re doing more and enjoying less, it’s time to get out of the time trap and back to productive management! This presentation gives you practical techniques for controlling time and making it a manageable resource.
Adjusting your management and personal styles to complement the culture of your work group and your company as a whole can be the catalyst that motivates your teams to heightened productivity.
Utilizing extensive practice in the principles of emotional intelligence, Successfully Managing People underscores the importance of self-awareness in developing sensitivity to and better communication with others. You’ll leave this three-hourwebinar well versed in the most effective methods for dealing with difficult people…winning cooperation and trust…and ensuring that your people’s values and your organization’s goals are in sync.
In order to function at maximum effectiveness, a manager must master critical communication skills, including active listening, the ability to receive and provide constructive feedback, to resolve conflicts and to coach and mentor.
The webinar helps you learn the techniques for:
What we will address:
Self-Evaluation: How Do You Manage Your Time
Concentration and Focus
Planning to Succeed
Decision Making and Prioritizing
Establishing Boundaries to Create Balance
Setting SMART Goals
Effective Listening / Understanding Before Being Understood
Constructive Feedback / Gaining Advice While Avoiding Conflict
Resolving Conflicts / Dealing with Others’ Resistance
Making Coaching Work / Providing Guidance for Improving Performance
Have you ever wanted every question you’ve had about managing effectively answered?
Well, now’s your opportunity!
We’ll address moving from an operational manager to a strategic leader, time and task management, managing through chaos and our effective manager’s communication skills toolbox, as well as include 3 Q&A sessions throughout our 180-minute strategic leadership training!
By attending, you will understand how to even more effectively:
Years of Experience: 37+ years
Areas of Expertise: Management and Organizational Development
Chris DeVany is the Founder and President of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organizational development. Pinnacle’s clients include global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He has been a consultant to government agencies like the Federal Government of the United States, the Royal Government of Saudi Arabia, Government of Canada, Government of Cayman Islands and Her Majesty's Government of the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance. His publications range widely, touching all important aspects, right from ASTD/Performance in Practice to Customer Service Management. His book, “90 Days to a High-Performance Team”, published by McGraw Hill, has helped executives, managers and team leaders improve their performance and professional decisions. Chris has been interviewed for various radio and television programs.
He has assisted organizations in merger, acquisitions and facilitated post-merger and acquisition integration. He has also actively been a mentor in developing project management, sales, customer service and marketing strategies, in-bound and out-bound call center programs, training and development management and new hirees. Fostering corporate growth through creative change and innovative initiatives is his forte! He is a Boston University alumnus, with degrees in management studies and organizational behavior.View all trainings by this speaker