4 Key Steps to Manage Difficult Team Members: Eliminating the Obstacles to Success

    /Valerie  /Pelanspeaker of Training Doyensinvite
    Speaker: Valerie Pelan


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    Duration: 60 Minutes
    Product Code: 50870
    Level: Intermediate

CEU Approved

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

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CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


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OVERVIEW

Learn about the 9 key team roles that enable teams to be successful; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal.

Learn how to manage those key points in the team cycle. Also learn how to deal with difficult team members.

WHY SHOULD YOU ATTEND

By attending this webinar you will learn the art of managing difficult employees that hinder teamwork and team success. The webinar will also discuss teamwork skills and how to deal with difficult team members.

AREAS COVERED

  • Definition of a team
  • How to identify the project team goal and obstacles
  • Project team vs. manager’s team
  • How a team builds trust and learns teamwork skills
  • Maslow’s hierarchy of needs
  • 4 drivers of engagement
  • Nine team member “roles”
  • Examples of how to assign roles on a team
  • Team project example
  • 4 key steps

LEARNING OBJECTIVES

Team may be a cooperative unit but team members can be difficult, preventing the team to reach its goal. There are 4 key steps to manage the difficult people interactions and personalities and to make a team successful.

WHO WILL BENEFIT

  • Leaders
  • Managers
  • Individual Contributors
  • High Potentials
  • Baby Boomers

SPEAKER

Years of Experience: 20+ years

Areas of Expertise: Leadership, Executive Presence, Career Transitioning and Communication Skills

She has been coaching leaders for 15 years and consults on talent and leadership development, assessment tools, and leadership models. She uses premium assessments and 360s tools to solidify her clients’ understanding of their strengths and developmental areas. Her coaching approach increases her clients’ success rates in reaching their goals and broadening their career opportunities.

Clients agree after working with Valerie they have:

  • Improved self-confidence
  • Accept constructive feedback
  • Have gained a strategic perspective
  • More flexible leadership style and Executive Presence
  • Effective "360" communication style 

She demonstrates superior professionalism and discretion with her clients. She was featured in Choice Magazine (coaching industry publication) in the September 2016 issue for her article on “Generational Similarities and How to Manage the Multi-Generational Workplace”.

Valerie has 20+ years of leadership experience at ATT and HP (EDS) in product management, financial analysis, economic analysis, and regulatory affairs.  This business experience along with her current entrepreneurial success benefits her clients; they view Valerie as someone who understands and has firsthand experience with organizational situations.

She presents webinars on current leadership topics, team leadership, coaching models for managers/leaders, ways to engage and motivate employees, and leadership for the 21st century and multi-generational workplace.

She is certified by the global standards organization, ICF at PCC level; she also mentors and assesses new coaches as part of their coaching certification. She received her coaching training at University of Texas Dallas in Organizational Behavior and Executive Coaching.

She is certified in premium assessment and 360s: MBTI, Hogan, DISC, Extraordinary Leader 360, MLQ 360, Lominger Voices.

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Purchase Options

Recorded Session

Get unlimited access to the link for six months. Login information will be shared 24 hours after the completion of Live webinar

$199

Training DVD or USB Flash Drive

Free shipment within 72 Hours, from the date of webinar completion

$379

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