Stress Management, Conflict Resolution and Team Building through Emotional Intelligence X Higher Power Humor ™

    /Mark  /Gorkinspeaker of Training Doyensinvite
    Speaker: Mark Gorkin
    Date: Wednesday, June 5th
    Time: 01:00 PM EDT | 10:00 AM PDT

    More Trainings by this Expert
    Duration: 60 Minutes
    Product Code: 50838
    Level: Intermediate
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In a TNTTime-Numbers-Technology – driven and distracted workplace, stress and conflict are up and attention levels are down. Learn how the Stress Doc’s “Higher Power Humor” can positively impact your culture: productivity, cooperation, and morale. When humor springs from the head and heart, that is, comes from a place of Emotional Intelligence, then humor has the potential to be much more than just a good joke. And this is especially true if a dynamic communicator/leader knows how to play with and strategically connect Emotional Intelligence (EQ) with the Stress Doc’s new concept of “Humor Intelligence” (HQ).

Are you ready to explore the seriously silly, radiant realm of Higher Power Humor ™?

If so, let Mark Gorkin, LICSW, the Stress Doc ™, acclaimed author, speaker, webinar presenter, organizational consultant, and clinical therapist provide you with step-by-step guidance for employing “hands on humor” tools and techniques. Through the Stress Doc’s Get FIT – FUN-Interactive-Thought-provoking – substance and style, you will learn to: a) captivate and inspire an audience — large or small, b) disarm “stress carriers” and touchy conflict situations, c) become a more authentic — fearless and vulnerable — and trust-building role model, and, most importantly, d) understand (and practice) the differences among healing, humbling, and hostile humor; harness the power of self-effacing yet affirming humor.

Seek the Higher Power of Stress Doc Humor… May the Farce Be with You!


This topic is for all levels of employees and management. Increasingly, we understand that the keys to organizational productivity, motivation, and morale involve more than Digital Intelligence. We’ve come to recognize emotional intelligence and stress management, and the importance of awareness and communication.

And now, the Stress Doc is taking this creative consciousness/communication skill set to a new level through Humor Intelligence (HQ) that builds on Emotional Intelligence (EQ). EQ x HQ Synergy, especially for a leader using Self-Effacing Humor, will help grab people’s attention, sustain their engagement, and boost, if not inspire, their belief, commitment, and motivation.


  • Understand the Synergy between Emotional Intelligence (EQ) and Humor Intelligence (and why the best leaders/educators incorporate EQ Humor in their messaging and interaction)
  • Recognize and apply the mind-body theories and functions of humor; differentiate and integrate humor and wit; distinguish healing from hostile humor
  • Discover and practice “Hands on Humor” and “Group Art Therapy” tools and techniques for disarming criticism and conflict and building team morale: be vivid and visual to Ebb and Flow between the Serious and Humorous
  • Learn to “Bring FAVA (Fearless and Vulnerable Authenticity); captivate and build trust with “Get FIT” – FUN-Interactive-Thought-provoking – presentations and programs
  • Discover and apply problem-solving options using The Stress Doc’s Creative RAP – Reframing, Analogy & Paradox; discover and apply the power of Shrink Rap ™
  • Learn and practice the new KISS (Keep It Short & Smart) and MISS (Make It Sassy & Surprising), confront your intimate FOE (Fear of Exposure) and be Out-rage-ous


In a world whose pace, uncertainty, and diversity can foster stress and conflict, the ability to playfully yet purposefully see the absurdity in situations, to laugh gently at our own (and with others) flaws and foibles is a hallmark of “Emotional Intelligence". Emotional intelligence in the workplace is a gift that we can bring to solving problems, reducing stress and conflict, reducing false status differences, and helping foster team cohesion and camaraderie.

This emotional intelligence training will benefit all levels of employers and leaders in the organization as it strengthens and provides creative thinking, communication tools and techniques, humor and intelligence.

The Stress Doc will also present “How To” exercises that participants will be able to take back and apply in their companies and organizations.


  • Supervisors
  • Managers
  • Leaders
  • Trainers
  • Educators
  • Marketers
  • Clergy


Mark Gorkin, MSW, LICSW, "The Stress Doc"™, a nationally acclaimed speaker, popular webinar educator, writer, and "Motivational Psychohumorist"™.  Mark is a founding partner and Stress Resilience and Trauma Debriefing Consultant for the Nepali Diaspora Behavioral Health & Wellness Initiative and is a Cross-Cultural Diversity Training Speaker & Consultant for numerous Federal Agencies.  The Doc is also a Leadership and Life Coach as well as a Clinical Therapist for Inner City Family Services, Washington, DC.  A former Stress and Violence Prevention Consultant for the US Postal Service, he has led numerous Pre-Deployment Stress Resilience-Humor-Team Building Retreats for the US Army.  Presently, Mark does Cross Cultural Facilitation and Presentations for organizational/corporate clients of HR Consulting Firm PRM.

Summary of Expertise

  • Ability to energize, captivate and inspire small and large audiences through interactive exercises and humor
  • Transform “depressing” or “conflict-laden” topics into real and positively motivating experiences
  • Transforms diverse orgs., multicultural groups and workshop attendees into a “collaborative community”
  • Acclaimed “Mr. Crisis Intervention” after ten years teaching “Crisis Intervention/Brief Treatment”

Professional Experience

  • 2015 – Present    Co-founder of post-Nepal earthquake mental health education/intervention Be Well Initiative (BWI) for the Nepali-American Diaspora
  • 2006 – Present   Stress/Conflict, Leadership, Team Building & Humor Programs for US Army, SHRM, EAPA, etc 
  • 1995 – 2014   Stress Resilience & Conflict Resolution for Wash. Metro Area Transit Authority (WMATA)
  • 2010-2015   Critical Incident Consulting for EAP/Wellness Company Business Health Services and for various government agencies
  • 1993 – 1998   Stress/Conflict, Team Building & Violence Prevention Consultant for US Postal Service
  • 1991 – Present Founder, Stress Doc Enterprises – Keynote and Webinar Speaking, Facilitation, OD/Team Building & Critical Intervention Services; Executive Coaching and Retreat Leadership
  • 1975 – Present;  Part-Time Private Psychotherapy Practice (2005);  Intl Phone Consulting & Coaching

Recent Project Accomplishments

  • Plenary Speaker, Statewide Refugee Mental Health Summit/Richmond, VA; Practice Safe Stress; Panel Presenter, SAALT (South Asian/Asian American) Conf; Mental Health Advocacy/Crisis Times
  • Workshop Leader for Employee Assistance Professionals Association/Potomac Chapter
  • SHRM Speaker; latest:  “Keys to Captivating and Audience” &“Leading with Passion Power”
  • Speaker for Eagles Talent Speaker Bureau; last:  Practice Safe Stress for TX Division of Blind Services
  • Acclaimed stress program for Cleveland Council of Black Nurses; sponsored by Case Western Reserve Univ.
  • Delivered 10 Stress/Conflict Management programs for Fairfax County, VA at Govt. Ctr
  • Military and Family Life Consultant – one-month MFLC rotation at Ft. Campbell, KY; coaching with soldiers/spouses; workshop facilitation with ACS group leaders; reach out to soldiers/families
  • Founder of “Stress Doc” website acclaimed by National Public Radio as a “workplace resource”

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