4 Steps to Reduce Team Conflict & Improve Team Cohesion Using DISC Assessment

    /Valerie  /Pelanspeaker of Training Doyensinvite
    Speaker: Valerie Pelan


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    Duration: 60 Minutes
    Product Code: 50821
    Level: Intermediate

OVERVIEW

The presentation covers topics that focus on team communication and team conflict. The key to team cohesion is building team trust so that team members respect and listen to each other. The webinar covers:

  • Behavioral and communication styles in teams
  • Problem solving techniques to enable teams to reach their goal
  • Learn what makes a team a “team”
  • Learn what good conflict is
  • Learn how DISC assessment sets up a framework to help teams communicate and improve their ability and capabilities to meet their goals.

WHY SHOULD YOU ATTEND

  • Learn what the definition is of a “Team”
  • Why Ground Rules are so important
  • Definition of conflict — healthy conflict
  • How DISC framework can help team members use the skills and strengths of each other to improve capabilities and meet their goals
  • Learn how to identify team member roles to enable teams to be successful; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal.

AREAS COVERED

This presentation covers:

  • Definition of a Team
  • Attributes of healthy teams
  • Project Team vs. Manager’s Team
  • How a team builds trust
  • DISC Communication Model
  • Examples of “team member types”
  • Situational conflict using Thomas Kilmann conflict model
  • Examples of team member types

LEARNING OBJECTIVES

  • Definition of a Team
  • Project Team vs. Manager’s Team
  • How a team builds trust
  • DISC Eight Team Member Roles
  • Using DISCto assign roles on a Team
  • Team project example
  • How to fire a team member
  • Thomas Kilmann Conflict Model

WHO WILL BENEFIT

  • HR Managers
  • Supervisors
  • Senior Management
  • Sales and Marketing
  • Leadership
  • Employee Relationship Manager
  • Staffing Manager
  • Leaders
  • Managers
  • Individual Contributors

SPEAKER

Years of Experience: 20+ years

Areas of Expertise: Leadership, Executive Presence, Career Transitioning and Communication Skills

She has been coaching leaders for 15 years and consults on talent and leadership development, assessment tools, and leadership models. She uses premium assessments and 360s tools to solidify her clients’ understanding of their strengths and developmental areas. Her coaching approach increases her clients’ success rates in reaching their goals and broadening their career opportunities.

Clients agree after working with Valerie they have:

  • Improved self-confidence
  • Accept constructive feedback
  • Have gained a strategic perspective
  • More flexible leadership style and Executive Presence
  • Effective "360" communication style 

She demonstrates superior professionalism and discretion with her clients. She was featured in Choice Magazine (coaching industry publication) in the September 2016 issue for her article on “Generational Similarities and How to Manage the Multi-Generational Workplace”.

Valerie has 20+ years of leadership experience at ATT and HP (EDS) in product management, financial analysis, economic analysis, and regulatory affairs.  This business experience along with her current entrepreneurial success benefits her clients; they view Valerie as someone who understands and has firsthand experience with organizational situations.

She presents webinars on current leadership topics, team leadership, coaching models for managers/leaders, ways to engage and motivate employees, and leadership for the 21st century and multi-generational workplace.

She is certified by the global standards organization, ICF at PCC level; she also mentors and assesses new coaches as part of their coaching certification. She received her coaching training at University of Texas Dallas in Organizational Behavior and Executive Coaching.

She is certified in premium assessment and 360s: MBTI, Hogan, DISC, Extraordinary Leader 360, MLQ 360, Lominger Voices.

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