4 Key Steps to Manage Difficult Team Members: Eliminating the Obstacles to Success

    /Valerie  /Pelanspeaker of Training Doyensinvite
    Speaker: Valerie Pelan
    Date: Wednesday, May 1st
    Time: 01:00 PM EDT | 10:00 AM PDT


    More Trainings by this Expert
    Duration: 60 Minutes
    Product Code: 50816
    Level: Intermediate
CEU Approved

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

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CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


OVERVIEW

Learn about the 9 key team roles that enable teams to be successful; all the roles contribute to the team success unless there are hidden emotions and agenda which prevent the team from reaching its goal.Learn how to manage those key points in the team cycle. Also learn how to deal with difficult team members.

WHY SHOULD YOU ATTEND

By attending this webinar you will learn the art of managing difficult employees that hinder teamwork and team success. The webinar will also discuss teamwork skills and how to deal with difficult team members.

AREAS COVERED

  • Definition of a team
  • How to identify the project team goal and obstacles
  • Project team vs. manager’s team
  • How a team builds trust and learns teamwork skills
  • Maslow’s hierarchy of needs
  • 4 drivers of engagement
  • Nine team member “roles”
  • Examples of how to assign roles on a team
  • Team project example
  • 4 key steps

LEARNING OBJECTIVES

Team may be a cooperative unit but team members can be difficult, preventing the team to reach its goal. There are 4 key steps to manage the difficult people interactions and personalities and to make a team successful.

WHO WILL BENEFIT

  • Leaders
  • Managers
  • Individual Contributors
  • High Potentials
  • Baby Boomers

SPEAKER

Valerie Pelan provides her clients a strategic and global perspective that combines her business experience with a current view of the competitive environment. As President of Integrated Focus, she provides executive coaching on leadership areas such as executive presence, career transitioning and leading change. Her breadth of experience as a business advisor spans Fortune 100 companies, government agencies and non-profit Boards. Some of her recent clients are Hyatt, Novation, AAFES, PepsiCo, AT&T, Bureau of Labor Statistics, Perot Museum, and UTD Executive MBA program.

Valerie was featured in Jan. 2009 Dallas Business Journal: “Two Minutes with Leadership Guru”. Her clients agree she provides a strategic perspective on leadership that improves a person’s performance and positively impacts their career and business results.

Valerie’s 20+ years of leadership experience includes strategic organizational areas: product management, competitive and financial analysis, regulatory affairs and new service implementation. This breadth of business acumen enriches her executive leadership development and consulting processes. Her clients like her thought provoking and purposeful solutions to their current business challenges.

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