Providing Performance Expectation: Coaching vs Feedback

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    Speaker: Tonia Morris


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    Duration: 60 Minutes
    Product Code: 50810
    Level: Intermediate

OVERVIEW

In today’s workplace it is very important that employees feel valued and contribute to the performance process.

Participants will learn the importance of employee performance review, how to conduct them, how to engage employees in the process and how to handle difficult conversations during the process.

Participants will be introduced to a simple solution when providing feedback or employee performance expectations-the CARE approach.

WHY SHOULD YOU ATTEND

The workforce has changed tremendously; with five generations in the workplace and five different job expectations, feedback is must. Many employees leave because of lack of feedback and employee performance management.

If you are new to providing feedback, looking for best practices of giving feedback or just need to do a better job with providing feedback, then this session is for you.

It is a known fact that when employees are given constructive feedback, productivity increases and employees become more motivated. It is also a known fact that with lack of feedback and employee performance review, employees become disengaged and ultimately leave for another job.

If you are looking to retain employees, feedback is must!

AREAS COVERED

  • Develop rapport with employees
  • Provide effective employee performance review
  • Provide collaborative environment
  • Encourage employees to self-evaluate
  • Anticipate & manage employee defensiveness, anger or other emotions

LEARNING OBJECTIVES

Participants will learn how to deliver feedback that will result in improved performance. Participants will also learn the importance of employee involvement in the performance process.

WHO WILL BENEFIT

  • Supervisors
  • Team Lead
  • Office Managers
  • Executives Managers
  • Administrators
  • Human Resources
  • Educators
  • Business Owners
  • Other Professionals
  • Shift Managers
  • CEO

SPEAKER

Years of Experience: 20+ years

Areas of Expertise: Building a Multi-Generational Work Culture

Tonia Morris is the founder and owner of Simply HR, LLC, an HR consulting company which assists small to medium sized organizations in transforming their organization by embracing a multi generation culture.

The author of Compassion@Work, and a frequently sought after speaker, trainer and consultant, Tonia is known as the Generational Connector who builds culture that is Generational Inclusive.

Tonia is very active in the HR community and serves as a board member for NABWIC. She has held positions as Executive HR Professional for both private and public sectors.

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