Dealing with the Disruptive Practitioner: Implementing Policies and Corrective Action Procedures

    /William  /Mack Copelandspeaker of Training Doyensinvite
    Speaker: William Mack Copeland


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    Duration: 60 Minutes
    Product Code: 50805
    Level: Intermediate
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OVERVIEW

Disruptive behavior of practitioners in the hospital takes many forms.

When it happens, it is important that the hospital and/or the medical staff take appropriate steps to see that it does not affect patient care or disrupt operations.

WHY SHOULD YOU ATTEND

Hospital executives, medical staff officers, and peer review committee members and support staff should attend to learn how to deal effectively with the disruptive practitioner. You will also learn how to prepare for the day when it becomes necessary to terminate such a practitioner’s privileges and medical staff membership.

AREAS COVERED

  • Disruptive practitioner policies
  • Corrective action procedures
  • What constitutes disruptive behavior
  • Steps the hospital and/or the medical staff should take to see that the disruptive activity does not affect patient care or disrupt operations.

LEARNING OBJECTIVES

You will gain an understanding of how to develop provisions in the medical staff bylaws to deal with the disruptive practitioner and how to develop a clear and concise policy regarding disruptive behavior.

We will discuss the elements of an effective policy and the actions that should be taken to develop progressive discipline and/or sanctions that should be taken before taking action under the corrective action procedures.

It is very important to demonstrate that this disruptive behavior is a continuing problem; therefore, appropriate documentation is imperative. You will discover how to create a record of this continuing problem and the efforts taken by the organization to combat the problem.

WHO WILL BENEFIT

  • Hospital executives,
  • Medical staff officers,
  • Physicians who serve on peer review committees,
  • Medical staff support staff, and
  • Attorneys representing medical staffs.

SPEAKER

Years of Experience: 30+ years

Areas of Expertise: Healthcare Law

William Mack Copeland, MS, JD, PhD, LFACHE, practices health care law in Cincinnati at the firm of Copeland Law, LLC, where he is the president and the CEO. He is also the president of the Executive & Managerial Development Group, a consulting entity providing compliance and other fraud and abuse related services. A graduate of Northern Kentucky University Salmon P. Chase College of Law, Bill is a frequent author and speaker on health law topics.

He is a member of the American Health Lawyers Association, American, Ohio and Cincinnati Bar Associations. A former hospital chief executive officer, he is a life fellow in the American College of Healthcare Executives. He was awarded the American College of Health Care Executives Senior-Level Healthcare Executive Regent's Award in 2007.

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