Using Coaching and Mentoring in the Workplace to Develop High Performers

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    Speaker: Valerie Pelan


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    Duration: 60 Minutes
    Product Code: 50765
    Level: Intermediate
CEU Approved

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

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CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


OVERVIEW

Mentoring and coaching in the workplace are often confused. Understanding the difference between the two approaches and how to effectively use each style to improve employee engagement is key to success for managers who want to retain employees and increase their “social capital” and reputation as leaders and managers.

WHY SHOULD YOU ATTEND

Effective managers draw upon many skills to lead their teams. For the manager it is important to know when to use Mentoring or Coaching to improve employee engagement and give constructive feedback.

When Managers provide constructive feedback, they create a “win-win” situation for their direct reports and improve business results by motivating and engaging employees.

AREAS COVERED

  • Definitions of employee engagement and a “motivating job”
  • Definition of constructive feedback and motivation
  • Definition of a mentor and a coach and the difference between coaching and mentoring skills
  • The role of manager in coaching and performance management
  • Situational examples to reinforce how to use the two different skill sets. The choice of the skill set depends on the situation and employee that will benefit from the use of one of the styles
  • The importance of coaching in performance management
  • When to use coaching and when to use mentoring to be effective
  • How to initiate a positive learning situation and create accountability in the employee

LEARNING OBJECTIVES

Learn how a manager can use coaching and mentoring skills to motivate and improve employee performance.

Mentoring and coaching in the workplace are often confused; learn the difference and when and how to use each style. Also learn the techniques of coaching and performance management to better engage and motivate employees.

WHO WILL BENEFIT

  • Leaders
  • Managers
  • Individual contributors
  • High potentials
  • Baby boomers

SPEAKER

Valerie Pelan provides her clients a strategic and global perspective that combines her business experience with a current view of the competitive environment. As President of Integrated Focus, she provides executive coaching on leadership areas such as executive presence, career transitioning and leading change. Her breadth of experience as a business advisor spans Fortune 100 companies, government agencies and non-profit Boards. Some of her recent clients are Hyatt, Novation, AAFES, PepsiCo, AT&T, Bureau of Labor Statistics, Perot Museum, and UTD Executive MBA program.

Valerie was featured in Jan. 2009 Dallas Business Journal: “Two Minutes with Leadership Guru”. Her clients agree she provides a strategic perspective on leadership that improves a person’s performance and positively impacts their career and business results.

Valerie’s 20+ years of leadership experience includes strategic organizational areas: product management, competitive and financial analysis, regulatory affairs and new service implementation. This breadth of business acumen enriches her executive leadership development and consulting processes. Her clients like her thought provoking and purposeful solutions to their current business challenges.

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