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Uncivil behaviour, left unaddressed, begins a downward spiral you and your employees can’t afford. Incivility, leads to gossip in the workplace, rumors, and then to bullying, harassment and ultimately, what we see too much in the news every day now, sexual harassment.
Over-worked, dis-engaged and undisciplined staff does more harm to your reputation and employee productivity than you can afford.A workplace culture of tolerating a bad attitude by one or more employees is not acceptable. The cause of the employee attitude is generated from how they are treated at work, a seeming lack of respect of them.
Is it you or is it the other person that is the real problem?
Respect comes from dealing with the situation when it becomes evident. This presentation is how to change the viewing of this person and their behavior to where you move them to be solution orientated. Respect reduces stress, and it drives up trust, engagement, creativity and productivity.
Don’t let anyone get comfortable by disrespecting you, your work skills, your ethnic background, your soft skills in leadership and communication, your department, or your work team. Uncivil and disrespectful behavior, toxic workplace culture, negative work environment and bullying in the workplace, when left unchecked, becomes the culture of being rude, indifferent and uncaring.
This generates the gossip and rumors. Gossip is someone trying to level the playing field by taking away what someone else has, fairly or unfairly, or to get what they don't have, and think they should have. They become rude. Rudeness is the weak person’s imitation of strength and a sledgehammer by others who know how to use it.
Left unchecked, this can lead to bullying in the workplace, harassment and then sexual harassment, creating a toxic workplace culture, and when publicised, a bad reputation that requires expensive damage control.
If you want to produce and deliver a caring, supportive, engaging and empowering stress free and productive environment, consistently, you need to learn how to:
Understand what creates bad behaviour in the first place and what is escalates to
A negative, destructive, disruptive culture starts when any bad behaviour; verbal, written or viewed, does not get challenged and stopped.
You cannot afford this action that leads to a bad reputation, negative news coverage, staff resignations, and loss of customers and prospects.
Years of Experience: 29+
Areas of Expertise: Time Management, Employee Training, Retention and Motivation, Generational Diversity, Client Retention, and Career Growth
Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into the personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him proven experience that clients can relate to. The solid business background from a good cross section of industry includes:
He has been providing education keynotes, workshops and webinars all across North America full time for the past 27 years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical, real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels.
The focus is on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?
Clients include business, Government, education, non-profit associations and health care.
In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.View all trainings by this speaker