Managing Older Workers: Understanding the Power Dynamics and Generational Differences

    /Audrey  /Halpernspeaker of Training Doyensinvite
    Speaker: Audrey Halpern
    Date: Tuesday, April 2nd
    Time: 01:00 PM EDT | 10:00 AM PST


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    Duration: 60 Minutes
    Product Code: 50754
    Level: Intermediate
CEU Approved

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

"For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."


CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


OVERVIEW

Generational Diversity in the workplace is no longer just a buzzword. We’re seeing younger and younger individuals in positions of power and influence in the workforce, and these days it’s not uncommon for the power hierarchy to be reversed, with older individuals reporting to younger bosses.You cannot manage an experienced worker based on authority from your position title alone.

Managing people older than you doesn’t have to be an angst-ridden experience. Learning how to work with and manage all your employees, no matter the age, is essential to the success of your team and company.

WHY SHOULD YOU ATTEND

In today's five-generation American Workforce, the younger generations are finding themselves in management positions, managing older, more experienced employees. Managing people older than you can be a challenge, but so is any power dynamic between two individuals with distinct personalities and backgrounds.This topic will provide you with the tools required for managing older workers in the workplace and building relationships.

AREAS COVERED

  • Portray confidence through alleviating your fears
  • Communication essentials-speak … write … communicate—clearly and tactfully to all generations
  • How to deal quickly and professionally with every performance problem
  • How to give criticism in a way that creates positive behavior—not resentment
  • Build respect and earn trust
  • How to be the calm in the storm when there is chaos
  • Build solid team productivity through demonstrating respect
  • How to keep employees of all generations engaged and motivated
  • How to manage someone with more experience than you

LEARNING OBJECTIVES

Being able to manage and motivate employees that have more experience than you means being able to put aside your ego and focus on understanding different views of those generations you manage. It is up to you to take the lead and create the climate in which older workers will remain engaged and productive.

This webinar focuses on how to manage someone with more experience than you and provides you the topics that you need to learn in order to understand how other generations operate.

WHO WILL BENEFIT

Managers and supervisors who have recently been promoted, those taking on new management responsibilities, those with little or no formal training —— will benefit from the ideas, techniques and tools offered in this program.

SPEAKER

Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a  faculty member of American Management Association where she trains productivity and communication skills.

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Purchase Options

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For One Participant

$159

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Group - Max 10 Participants from one Location.(For multiple location please contact our customer support team)

$449

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Recorded Session

Get unlimited access to the link for six months. Login information will be shared 24 hours after the completion of Live webinar

$199

Training DVD or USB Flash Drive

Free shipment within 72 Hours, from the date of webinar completion

$379

Super Combo Offer 1

Live and Recorded webinar for $289 only!

$289

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Super Combo Offer 2

Live and Training DVD / USB Flash Drive for $429 only

$429

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