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Did you know that managers spend a whopping 25% of their time resolving workplace conflicts ?
Conflict will inevitably surface when people work together, because it’s a natural part of relationships. But the most frequent response to conflict is avoidance. In a survey of four thousand CEOs and other senior leaders, over 90% said they feel uncomfortable managing conflict in the workplace.
People push it to the side in the hope that it will go away, but it always finds a way to reappear — either in the same situation or a different one. Knowing how to resolve conflict in the workplace fosters healthy working relationships
Learn the nuts and bolts of managing conflict in the workplace in this transformative, career-changing webinar with America’s top coaching expert, Joel Garfinkle. Garfinkle will show you the most important area that leaders should focus on to ensure their continued success — conflict management techniques in the workplace.
He will share tips, tricks, and techniques for effectively handling conflict in the workplace, and explain the most common pitfalls and mistakes leaders make (and you should avoid) when trying to resolve these situations.
He will explain the five conflict management styles to help you know which one you and others instinctively use to respond to conflict; show you how workplace conflict begins; find out what triggered the conflict; how to use his 5-step method to effectively resolve the conflict; and how to improve your approach.
Years of Experience: 20+ years
Areas of Expertise: Leadership, Workplace Issues and Career Advancement
Joel Garfinkle has 20 years speaking experience as both keynote speaker and corporate trainer. His clients include Oracle, Ritz-Carlton Hotels, Toyota, NBA, Warner Bros, and Nestlé. He’s written 7 books and more than 300 articles on leadership, workplace issues and career advancement.
Joel is acknowledged as one of the top 50 executive coaches in U.S. Global Gurus listed Joel 14th on the list of top 30 global coaching experts. He is a Master Certified Coach (highest accreditation in the profession of coaching from the International Coach Federation). Joel’s speeches and trainings draw on his first-hand experience of working closely with more than 1,800 coaching clients and top executives of these world’s leading companies: Google, Microsoft, Starbucks, Netflix, Deloitte, IBM, NBC Universal, and Amazon.
Joel has appeared on ABC News, NPR, and in the Wall Street Journal, NY Times, Newsweek, BusinessWeek, Forbes and USA Today.