One of the major complaints levied against Human Resources is the amount of time it takes to process paperwork, conduct internal investigations or respond to inquiries. In the business world, these delays would be considered defects and strategies would be adopted to reduce these defects and provide a more efficient process.
Over the last few decades, Six Sigma in human resources management has emerged as the industry standard along with Lean Management techniques to tackle these and other issues (defects) facing Human Resources. This training provides opportunities through interactive online discussions to explore and establish best practices and answer real-life issues during the Q&A segment of the training.
This lean six sigma training is to help participants understand HR excellence through the use of Six Sigma processes and approaches. We live in a world of intense competition and organizations that can reduce waste and maximize their quality, efficiency, and rate of continuous improvement will attract and retain better employees and sustainable results which adds to the bottom line.
In order for participants to excel, they should have some basic knowledge of computer applications such as Excel and be able to commit to completing a Six Sigma Project.
What is Six Sigma?
Six Sigma began in the mid-1980s at Motorola in response to the needs of a sale force faced with increasing customer dissatisfaction and competitive pressures. To address these issues, Motorola developed a set of formulas and tools to identify and measure performance based on your customer's inputs in order to increase efficiency. The phases of the Six Sigma Road Map are:
Managers and business leaders with concerns about costs, timeliness, and quality of results will benefit from the Six Sigma approach. When participants complete the training course, they will understand the six sigma basic concepts, will be ready to start a basic Six Sigma project and know how to use the tools to gather data, how to interpret the data and sustain efficiency in their process of 70 percent or better.
When participants complete this lean six sigma training, they will be ready to start a basic Six Sigma project and know how to use the tools to gather data, how to interpret the data and sustain efficiency in their process of 70 percent or better.
This training will benefit supervisors, managers, executives, and those with Human Resources responsibilities.
By addressing three major challenges facing Human Resources:
Years of Experience: 25+ years
Areas of Expertise: Employee Relations, Workplace Issues and Performance Management
Lyman Montgomery has over twenty- five years of HR experience in Employee Relations dealing with workplace issues and performance management. He is also a certified LEAN Six Sigma Black Belt Trainer. Currently, he is writing his dissertation for his Ph.D. in the area of focused employee engagement and sustained performance. Lyman is the president and CEO of Focused Driven Lifestyle Coaching, LLC. He is the author of four books, two of which are bestsellers and conducts workshops and seminars at conferences all across the United States.View all trainings by this speaker