EQ and YOU : A Deeper Insight into People Skills

    /ArLyne  /Diamond, Ph.Dspeaker of Training Doyensinvite
    Speaker: ArLyne Diamond, Ph.D


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    Duration: 60 Minutes
    Product Code: 50710
    Level: Intermediate

OVERVIEW

When I interview CEOs and other executives they bemoan the fact that it is so difficult to promote competent people into positions of management. This is especially true for those whose professions fall into the categories of STEM. It is also true in accounting departments and other areas where the skills are highly detailed.

Unfortunately, our school system has significantly reduced the amount of time spent on so-called “soft skills” because of the increase in focus on STEM. Emotional Intelligence is not developed – or not developed adequately.

It is very helpful to provide these talented people with an instrument (an emotional intelligence test) that enables them to learn about themselves and to choose to develop strategies that will increase their emotional intelligence (social, emotional, psychological awareness.)

WHY SHOULD YOU ATTEND

If you are at all interested in your personal/professional growth – this emotional intelligence training will give you new insights into yourself. If you are in management, or hoping to be promoted into management, this course will not only provide you with tips on how to develop interpersonal skills, it will help you manage those you develop.

AREAS COVERED

What is Emotional Intelligence?

Emotional Intelligence is a set of emotional and social skills that establish how well we perceive and express ourselves, develop and maintain social relationships, cope with challenges and engage in life in an effective and meaningful way. Since some of the smartest people I know lack EI (or its measurement on tests EQ) I am sharing several of my observations and experiences with them.

One can be brilliant and successful professionally while at the same time struggling to be socially accepted.

This course explores several aspects of Emotional Intelligence/Emotional Quotient and offers enough descriptions to enable the listener to self-identify and decide which of the elements needs self-improvement. It is also a useful tool for management in its quest to be as useful as possible to the people who report to them.

We explore the different aspects of Emotional Quotient and how different tests describe and measure them. We identify specific aspects and how they manifest themselves in real people and we learn to recognize ways in which our EI can be improved. Finally we discover techniques for developing emotional intelligence and some of the measurement tools in common usage.

LEARNING OBJECTIVES

A greater understanding of how you perceive yourself and others, your emotional intelligence and ability to relate to others.

WHO WILL BENEFIT

  • HR Managers
  • HR Generalists
  • Operations Managers
  • Compensation Professionals
  • Managers with HR responsibility
  • Any Professional who establishes goals/performance targets or who has accountability for operational outcomes

SPEAKER

Years of Experience: 37+ years

Areas of Expertise: Planning, Change Management, Conflict Resolution, System Streamlining, Communication, People and Project Management

ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development, and  Organizational Development (O-D) consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well). This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.

As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond’s clients range from boards of directors and upper management to support staff in many industries, both public and private.  This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire). She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.

She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects,  as well as board of directors development, committee and team training.

Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.

Dr. Diamond teaches a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/Negotiation, Marketing, and Leadership.

Born into a family and culture of service to others, ArLyne has been involved with many associations, service and charity organizations. A listing is available here. She is currently active in politics, Rotary, and ProMatch, an organization dedicated to helping those out of work, where she offers workshops and a weekly drop-in helping people with finding themselves, resumes, interview skills and landing the job.

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