Behavior Based Interviewing: Selecting Right Candidates and Avoiding Bad Hires

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    Speaker: Grant Schneider


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    Duration: 60 Minutes
    Product Code: 50709
    Level: Intermediate

CEU Approved

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

"For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."


CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


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OVERVIEW

Companies erroneously spend too much time on looking for the correct skills and knowledge for the job and paying little or no attention to attitudes and behaviors necessary for a candidate to perform at a high level. The fact is that most involuntary terminations occur because of improper attitudes and behaviors.

The best way to hire the correct candidate is see into the future and see how that candidate will perform on the job. The fact is that people are products of their past. Past behavior will predict the future.

WHY SHOULD YOU ATTEND

Having the right people doing the right jobs is critical to the success of every organization. The wrong hire can cost a company thousands or tens of thousands of dollars. In spite of this, companies and their human resources departments make many bad hiring decisions.

The key to success is not hiring someone based on resume of past success but rather being able to hire someone who will perform well in the required job.

Using behavior based interviewing is another tool that organizations can use to select the right person for the right job.

AREAS COVERED

  • How to create and ask open-ended questions
  • How to solicit examples of past behavior to predict future behavior
  • Behavioral interviewing techniques and how to take useful interview notes
  • How to get beyond the rehearsed answers to find out what a candidate is really thinking 
  • Most common behavioral interview questions and how to establish interview evaluation criteria
  • How to hire employees effectively by identifying and evaluating skills objectively

LEARNING OBJECTIVES

This webinar will focus on the benefits of behavioral interviewing. It will also discuss the importance of predicting behaviors of a job candidate by learning how to ask behavior based questions and evaluate the answers.

If you want to hire the correct candidate for the job you must base your hiring decision on more than a gut feeling.

WHO WILL BENEFIT

  • Mentors
  • Senior Management
  • HR Managers
  • HR Generalists
  • Operations Managers
  • Compensation Professionals
  • Managers with HR responsibility
  • Any Professional who establishes goals/performance targets or who has accountability for operational outcomes

SPEAKER

Years of Experience: 30+ years

Areas of Expertise: Leadership and Business Coaching

Grant Schneider, CBC, SHRM-SCP, SPHR, is president and founder of Performance Development Strategies. His company helps organizations achieve greater results by aligning people in the organization with the organization’s mission and strategy. Grant helps these organizations create change, develop managers and executives, and create high performing teams resulting in engaged employees and loyal customers. Grant is a Certified Coach using an approach that helps organizations identify their vision of success, develop the roadmap, create goals and then achieve those goals.

Prior to starting Performance Development Strategies, Grant had a 30 year track record in operations and people development. His previous experience includes Chief People Officer for the Briad Group which operates the largest TGI Friday’s restaurant chain as well as operating Wendy’s restaurants and Marriott hotels. During his tenure at Briad he successfully facilitated the post merger integration of services of two equal sized pre merger organizations.

Later he helped define corporate mission and cultural pillars to put the company on track to become an employer of choice. Prior to that, he was Director of Global Human Resources for Brunschwig & Fils, an international distributer of fine decorative fabrics and home furnishings. Prior corporate experience includes Sears Holdings, holding positions in operations, merchandising, human resources, training and development. He has worked with MacDermid, a chemical manufacturer, Kraft Foods Credit Union, and Community Connect, an Internet social networking company.

Grant has served in numerous community and professional volunteer leadership roles. He served on the Westchester County Private Industry Council. He is a past president of the Westchester Human Resource Management Association as well as past Executive Director of the New York State Society for Human Resource Management and has served on the Society for Human Resources’ national panel for HR Metrics and Human Capital Measurement. He is currently runs the Academy for Entrepreneurial Excellence which is a joint venture of the Business Council of Westchester and Westchester Community College.

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