All of us are confronted with various decisions to make on a daily basis. Some are simple and obvious choices; others are more difficult and painstaking. For those that are complex and difficult to make, there is a process we can follow to help us come up with a good solution.
Problems can be divided broadly into two groups
Problem solving skills involve finding ways to overcome obstacles to achieve our objective. Although each problem is unique in terms of the information involved, and requires a unique blend of thought processes to find a solution, all successful problem solving techniques and strategies follow a basic pattern.
This webinar gives you the tools to be able to identify your problem solving and decision making style. It also helps you understand how to make better decisions through questioning, challenging assumptions, and seeing other’s view points. Also learn tips and techniques on how to develop critical thinking skills and problem solving skills, and recognize and leverage your thinking preferences, as well as those on your team, to find different solutions to everyday problems.
Problem solving techniques require two distinct types of mental skills, analytical and creative. Analytical skill provides a logical framework for problem solving and helps to select the best alternative from those available by narrowing down the range of possibilities (a convergent process). Creative thinking uses the imagination to create a large range of ideas for solutions.
Employees in leadership positions who want to be better focused on facing and solving problems at work.
Years of Experience: 20+ years
Areas of Expertise: Soft Skills Training, Facilitation, and Content Development
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a faculty member of American Management Association where she trains productivity and communication skills.View all trainings by this speaker