High-Stakes Problem-Solving : How to Get Crystal-Clear Thinking When You Need It Most

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    Speaker: Audrey Halpern


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    Duration: 60 Minutes
    Product Code: 50680
    Level: Intermediate

OVERVIEW

All of us are confronted with various decisions to make on a daily basis. Some are simple and obvious choices; others are more difficult and painstaking. For those that are complex and difficult to make, there is a process we can follow to help us come up with a good solution.

WHY SHOULD YOU ATTEND

Problems can be divided broadly into two groups

  • Those where the current situation is not what was expected (known as closed or maintenance problems).
  • Those where we want to change our current situation in some way but there is an obstacle preventing us doing so

Problem solving skills involve finding ways to overcome obstacles to achieve our objective. Although each problem is unique in terms of the information involved, and requires a unique blend of thought processes to find a solution, all successful problem solving techniques and strategies follow a basic pattern.

AREAS COVERED

This webinar gives you the tools to be able to identify your problem solving and decision making style. It also helps you understand how to make better decisions through questioning, challenging assumptions, and seeing other’s view points. Also learn tips and techniques on how to develop critical thinking skills and problem solving skills, and recognize and leverage your thinking preferences, as well as those on your team, to find different solutions to everyday problems.

  • Identify and recognize your problem solving and decision making style and understand its effect on your decisions.
  • Characteristics of effective problem solvers 
  • Develop a problem solving mindset
  • Apply new skills for breaking down complex problems
  • Develop rational decision making skills through fundamental analytical skills
  • Use questioning techniques to gather relevant information
  • Learn the correct way to brainstorm
  • Learn to challenge assumptions
  • Understand critical thinking and how to apply it at work
  • Blocks and challenges to problem solving
  • Problem analysis guidelines

LEARNING OBJECTIVES

Problem solving techniques require two distinct types of mental skills, analytical and creative. Analytical skill provides a logical framework for problem solving and helps to select the best alternative from those available by narrowing down the range of possibilities (a convergent process). Creative thinking uses the imagination to create a large range of ideas for solutions.

WHO WILL BENEFIT

Employees in leadership positions who want to be better focused on facing and solving problems at work.

SPEAKER

Years of Experience: 20+ years

 Areas of Expertise: Soft Skills Training, Facilitation, and Content Development

Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a  faculty member of American Management Association where she trains productivity and communication skills.

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