Business Writing for Results: Make Your Emails Sizzle with Clarity and Impact

    /Audrey  /Halpernspeaker of Training Doyensinvite
    Speaker: Audrey Halpern

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    Duration: 60 Minutes
    Product Code: 50661
    Level: Intermediate

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Business writing today means communicating through email; it is fast and convenient. However, there are rules and etiquettes that should be followed otherwise it may give a bad impression about the sender to the recipient. The way you write and respond to emails and other documentation reveals much about your credibility and professionalism.

It can make a difference between someone understanding your point of view, and agreeing with you, or not. It can also make the difference between someone interpreting your message the way you intended, and completely misunderstanding you.


After completing this business writing courses for professionals, you will have learned:

  • How to manage emails, the principles or 'rules of thumb' to ensure professionalism
  • Clear & effective emails
  • Grammar for business writing 
  • Professional email writing skills.



  • Email etiquette

Writing E-mails

  • Addressing your message
  • Grammar for business writing and acronyms 
  • Use of attachments
  • When to use CC/BCC/Forward/Reply to all/Urgent 
  • Subject line
  • Salutation
  • Body
  • Closing signatures

Working with Words

  • Common spelling mistakes, jargon ,grammar and punctuation

Clarity in Your Writing Style- Concise

Organization Methods

  • Use paragraphs to organize information


Enhancing your credibility through written communication requires developing a reader-centred style that compels the reader to take action, whether it is through email or written proposals. Business Writing for Results helps learn how to confidently communicate via writing, to successfully achieve your goals.


This webinar is designed for professionals at all levels who wish to obtain better results from their written business communication.


Years of Experience: 20+ years

 Areas of Expertise: Soft Skills Training, Facilitation, and Content Development

Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey is currently a  faculty member of American Management Association where she trains productivity and communication skills.

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