This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

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Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

OVERVIEW

In this performance management training for managers, Tonia Morris prepares managers & supervisors for this difficult, yet very important job- performance feedback.  In today’s workplace employee feedback is very important so that the employees feel valued and can contribute to the performance process.

WHY SHOULD YOU ATTEND

In today’s workforce performance feedback is ESSENTIAL as a tool for retention.  In a survey conducted by Pew, many employees who left their employers indicated one of the main reasons for leaving was not receiving feedback.

AREAS COVERED

Participants will walk away understanding the following:

• How to develop rapport with employees
• How to provide effective feedback
• How to provide a collaborative environment
• How to encourage employee to self-evaluate
• How to anticipate & manage employee defensiveness, anger and or other emotions
• with social anxiety that must attend social functions
• Entrepreneurs

LEARNING OBJECTIVES

Participants will learn the importance of providing consistent and effective feedback in the workplace.

WHO WILL BENEFIT

Anyone who is responsible for providing feedback to employees would benefit from this session

• First time supervisors
• Team lead
• Manager
• Business owners

SPEAKER

Years of Experience: 20+ years

Areas of Expertise: Building a Multi-Generational Work Culture

Tonia Morris is the founder and owner of Simply HR, LLC, an HR consulting company which assists small to medium sized organizations in transforming their organization by embracing a multi generation culture.

The author of Compassion@Work, and a frequently sought after speaker, trainer and consultant, Tonia is known as the Generational Connector who builds culture that is Generational Inclusive.

Tonia is very active in the HR community and serves as a board member for NABWIC. She has held positions as Executive HR Professional for both private and public sectors.