Working With Thoroughly Disagreeable, Even Dysfunctional Co-workers

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    Speaker: Teri Morning


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    Duration: 60 Minutes
    Product Code: 50590
    Level: Intermediate
CEU Approved

This webinar has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

"For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org. The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval."


CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


OVERVIEW

How can you set up your work life to minimize the effects disgruntled dysfunctional persons have on your work days? We'll cover how to deal with toxic co-workers, from those who are thoroughly disagreeable to those whose conduct may be so extreme to the point of dysfunctional in that they interfere with an employee's abilities to accomplish their goals and company objectives.

WHY SHOULD YOU ATTEND

Let's face it, annoying people are everywhere and anyone can be annoying in some regard, and someday everyone will be "difficult" for some reason or another. Because even the best of workplaces has everyday annoyances and aggravations. But some co-workers can't seem to adhere to recognized principles of manners, professionalism and teamwork and would be better suited to placement in a kindergarten. Other's behaviour is so over the top that a kindergarten would instantly kick them out.

AREAS COVERED

  • Spotting the difference between merely disagreeable or difficult, thoroughly disagreeable, and dysfunctional. 
  • The difference between passive, assertive, angry and the most dangerous of all - passive aggressive. 
  • What to do about bullies, backstabbers, belittlers and the bitter ones. 
  • Despots, controllers, and detrimental coworkers. 
  • Liars, blamers, and cheats. 
  • The cruel, the vicious and the vindictive.
  • How to know when things are inordinately out of hand and to ask for help.
  • How to manage a dysfunctional workplace and tips on dealing with difficult co-workers

LEARNING OBJECTIVES

This webinar covers tips on how to deal with toxic co-workers. You can learn how to handle a dysfunctional workplace where you have to work with someone who entangles your work life with their own to the extent that 9-5, or maybe after, you're carrying their "baggage" as if it was your own. Perhaps interfering with your work life to the point of not enjoying what could otherwise be an enjoyable job. Or even having fall out into your personal life of a negative nature.
This webinar also covers working with those who know their behaviour is harmful or dreadful but just don't care.

WHO WILL BENEFIT

Anyone who works with people that impact their ability to perform at work to the best of their capability.

SPEAKER

Teri Morning, MBA, MS, SHRM-SCP, is President of Hindsight Human Resources, LLC. and specializes in solving company “people problems.” 

Teri also sources software solutions for compensation and performance management. 

Twenty+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies. 

Teri has enjoyed consulting with employers on their problems and trained managers and employees for over 20 years, meeting and working with employees from all types of businesses. 

In addition to a MBA, Teri has a Master’s degree in Human Resource Development with a specialization in Conflict Management. 

Teri was certified by the State of Indiana in mediation skills, Teri is certified in Project Management and IT Management, qualified as a Myers-Briggs practitioner and holds the SHRM certification of a Senior Certified Professional.

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