Conduct Robust and Aligned Employee Performance Reviews/Evaluations that Create Loyalty

    /Karla  /Brandauspeaker of Training Doyensinvite
    Speaker: Karla Brandau


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    Duration: 60 Minutes
    Product Code: 50560
    Level: Intermediate

OVERVIEW

Employee performance evaluations are an essential factor in the development of employees and the growth of the company, yet most managers and employees dread them. Why? Because they often have the wrong focus – a focus of telling the employee what they have to do to improve or why they are getting less than stellar ratings for the year.

It is time to eliminate the dread of performance reviews and turn them into a robust conversation about personal professional growth and aligning the individual with goals that move the both individual and the company forward.

Components of healthy performance reviews are ensuring goals are focused and achievable, removing blocks the employee may face, asking appropriate questions and giving feedback, both negative and positive. When managers and supervisors learn to set a positive environment for honest discussions, the appraisal process becomes a constructive discussion that builds relationships and increases performance. It can be duplicated throughout the year with positive results.

WHY SHOULD YOU ATTEND

Take the trepidation out of your year-end performance reviews with this valuable webinar, Performance Reviews that Create Loyalty. The techniques taught in this webinar will:

  • Give you confidence in the performance review process
  • Help you develop skills in observation of behaviors
  • Strengthen your ability to listen and ask questions
  • Enlighten you on how to have conversations at regular intervals that support the performance reviews

The importance of the performance review process is summarized in this often quoted phrase: “If you always do what you’ve always done, you’ll always get what you’ve always got.”

Don’t be satisfied with the results of past performance reviews. Sign up for this webinar and learn performance review techniques that will get you more loyalty and productivity in the future than you’ve had in the past. Register all of your managers and supervisors and enable them to turn performance reviews into a collaborative and cooperative event.

AREAS COVERED

In this webinar you will how to put a positive performance appraisal process in place in your organization and learn how to:

  • Clearly state expectations 
  • Decide and communicate performance review logistics
  • Set consequences for non-performance
  • Handle inadvertent human errors
  • Use a conversational interview format 
  • Speak from observable facts
  • Give feedback that builds the relationship
  • Work with criticism 
  • Avoid the “sandwich” technique
  • Develop KRA’s – Key Result Areas
  • Prepare mentally
  • Ask the employee to prepare 
  • Handle the salary question
  • Surface the truth

ADDED BONUS: You will be taught how to use expanded Microsoft Outlook Calendar and Task Folder features to keep on top of performance review content and meeting times with employees.

LEARNING OBJECTIVES

Are your year-end performance reviews looming in the future like the dark clouds of a storm? Don’t approach your performance reviews with fear and trepidation. Attend this webinar and learn how to prepare for your interviews and conduct your interviews with a tone and demeanor that creates employee loyalty in the workplace and increases retention.

WHO WILL BENEFIT

Who should attend? Anyone who gives performance reviews including

  • Office Administrators
  • Team leaders
  • Project managers
  • Managers at all levels of the company
  • Executives
  • Sales managers
  • Customer service managers
  • IT managers
  • Department heads

SPEAKER

Karla Brandau is a leading authority on personal and team productivity in the workplace. She specializes in combining the power of time management with technology, especially using Microsoft Outlook as a tool to help individuals “get it all done” in less time. 

She is the CEO of Workplace Power Institute and she has educated managers with her proven time management and Microsoft Outlook productivity systems in companies such as Motorola, Coca-Cola Enterprises, Panasonic, and BYD America. 

Her time management with Microsoft Outlook workbook, “Have More Day at the End of Your Day”, is a valuable guide for anyone wanting to know how to use the power of technology to leave work on time. She has also written 101 Time Management Tips for Busy Professionals and Email Survival Skills.

As she speaks for top corporations and associations worldwide, people use “high-content,” “high-energy” and “highly professional” to describe this experienced industry veteran.

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