Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

OVERVIEW

Before you craft that correspondence, how do you decide which type to use? How do you keep your message concise and yet still effective? How do you ensure that the people who need to read it most actually do? This webinar will walk you through the answers to all those questions and is focused on effective business writing skills and writing effective memos and emails.

WHY SHOULD YOU ATTEND

Business moves fast, and so should your messaging. When crafting a professional memo or email, you must be able to reach your audience in time, every time. How do you choose whether to issue a memo or blast out an email? How do you reach different personality types and attention spans? Attend this webinar to learn how to improve your business writing.

AREAS COVERED

After attending this webinar, you will have learned the following.

• How to choose a memo vs. an email
• How to make your message match your intention
• How to effectively reach your diverse team
• How to get rid of the most common writing errors that muddy your message
• Business writing basics for professionals

LEARNING OBJECTIVES

How to craft a clear and concise memo or email that gets the results you intend.

WHO WILL BENEFIT

• Anyone in a leadership role
• Administrative professionals
• Entrepreneurs

SPEAKER

Years of Experience: 20+ years

Areas of Expertise: Business Writing

With more than 20 years of experience in the corporate/techworld, Mélanie has learned hands-on the importance of clear, concise writing. As a published author, corporate trainer, and world traveler, she has honed her presentation skills to reach a diverse audience. As an award-winning comedienne, she helps participants learn and remember essential skills while having fun throughout the journey.

Mélanie currently writes for multiple clients, speaks all over the world, hosts a weekly radio program, and still takes time to tutor local children in her home town of fabulous Las Vegas. She lives with her husband, a former Marine and current professional actor; her spokesdog, Abigail (who helps with the presentations); and her two vociferous cats, Max and Phrytzie.