Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

OVERVIEW

This session maps out the strategies that you can start using immediately to turn even the newest, most inexperienced supervisors into effective leaders. New Supervisors – we can engage and energize or set up to flounder and fail. For starters, you'll learn how to help supervisors strengthen the five crucial leadership qualities that will enable them to reduce conflicts, stress and morale. You'll also discover practical ways to help supervisors demonstrate management skills and knowledge that will win their team's trust and respect. You will be able to promote employees into new roles with the confidence that they will take charge and drive up the results you need with their direct report and their key numbers. The right attitude and an effective motivation skill set will shorten the learning curve that generates the know-how to drive creativity, accountability and productivity.

WHY SHOULD YOU ATTEND

By attending this webinar you can learn what issues and challenges new leaders need to overcome before they become a leader. And, you’ll also learn what training, they need to deal with people, mediate conflicts and manage workloads.

AREAS COVERED

Learning Outcomes:

• Help new supervisors understand what motivates employees these days
• Get new managers to buy in to an attitude of continuous improvement 
• How to work more effectively with Generation-Y managers and employees
• Learn to focus new managers on the most important career-building talents and attributes
• Empower new supervisors to increase engagement, accountability, productivity and
• profitability
• Teach new supervisors how to develop trust with their direct reports

LEARNING OBJECTIVES

The webinar focuses on the issues faced by new supervisors and how to guide them to become powerful leaders with vision and problem solving capabilities.  The session will help you highlight the qualities of a leader and the ways to train and guide even the inexperienced employees to take up the role of leaders.

WHO WILL BENEFIT

Bonus Resources Available: 

• Several will be offered at the conclusion of the session from
• e-books to articles on conflict resolution and engagement

SPEAKER

Years of Experience: 29+ Years

Areas of Expertise: Time Management, Employee Training, Retention and Motivation, Generational Diversity, Client Retention, and Career Growth

Bruce Lee has been educating and inspiring audiences with practical and proven information they can immediately implement into the personal and professional lives and for improved business growth or efficiency. A varied business and leadership background provides him proven experience that clients can relate to. The solid business background from a good cross section of industry includes: 

• Charter Bank branch management, with special projects assigned from time to time of mortgage lending departments and seasonal savings bond drives,
• Manager / Resident Representative for the VISA credit card Division of a legacy Bank, in charge of the entire Province of Alberta 
• Senior marketing representative for a fully integrated Canadian oil and gas company, which included expanding the market share and building retail stations
• Grew an executive recruiting company from three employees to over 20, and set up a remote recruiting office in England 
• Set up, owned and managed a 24 hour a day, 365 days a year retail convenience store and gas bar business
• As a hobby, organizes and chairs election campaign at every level of government
• Active on several community associations in a leadership / board member role

He has been providing education keynotes, workshops and webinars all across North America full time for the past 27 years. Bruce now follows his passion – working with individuals and organizations to get the results they need to grow their careers and enhance their business success. He shares practical,  real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels.

The focus is on improving engagement and teambuilding with the added value of aligning corporate strategy to create high performance employees. The results are increased productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?

Clients include business, Government, education, non-profit associations and health care. 

In 2016 Bruce published his first book: Why Trust Me? Making Trust Your Competitive Edge.