Decoding Personality: Building Effective Workplace Relationships Through DiSC Styles

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    Speaker: Randall Olson


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    Duration: 90 Minutes
    Product Code: 50386
    Level: Intermediate

OVERVIEW

Understanding the D.I.S.C. profile will help understand the four-different personality types and how their natural tendencies affect the way they process and deliver information. Understanding these tendencies can help you effectively adapt how you approach the motivations, fears and challenges of those whom you communicate.

WHY SHOULD YOU ATTEND

Improving the ability of team members to communicate effectively with one another can have a significant, positive impact on productivity and the bottom line. 

Did you know that …

  • 70% of small to mid-size businesses claim communication is their primary problem. A business with 100 employees spends an average downtime of 17 hours a week clarifying communications. This translates in an annual cost of $528,443.00.
  • Miscommunication can cost an organization 25% to 40% of its annual budget more than 80% of projects are late, over budget, short of expectations, or simply undelivered because of poor communication at the outset.
  • Misunderstood personalities lead to many employee issues related to conflicts, poor performance and lack of job satisfaction.
  • Correct communication does matter. Understanding the different ways people perceive information will help you craft the right message for improved outcomes.

AREAS COVERED

  • What is DISC vs. MBTI?
  • What is a personality assessment?
  • Know the STRENGTHS/CHALLENGES of your own personality style and how to adapt them 
  • How to understand another person’s motivation and stressors style
  • How to communicate with the 4 personality types
  • Strategies to lead or motivate the 4 personality types

LEARNING OBJECTIVES

Learn how to understand and manage different personalty types to communicate with them effectively. Also learn how to use this understanding to build effective workplace relationships. 

WHO WILL BENEFIT

  • CEOs
  • Senior Vice Presidents
  • Vice Presidents
  • Executive Directors
  • Managing Directors
  • Regional Vice Presidents
  • Supervisors
  • Managers
  • Team Leaders

SPEAKER

Years of Experience: 25+ years

Areas of Expertise: Management, Leadership, Communication, Sales, and Employee Development

Randall Olson is a founding partner of MTI Business Solutions, where he works as a professional trainer and consultant specializing in management, leadership, communication, sales, and team development training and consulting services, as well as personality assessments and pre-employment assessments. 

Randall has more than 25 years of experience in adult, corporate and continuing education. His background encompasses all aspects of training, including design, development, and delivery. He has an in-depth knowledge of personality profiling in regards to employee, management, leadership, conflict and sales interactions. Among other certifications, he is an Everything DiSC Certified Trainer, Five Behaviors of a Cohesive Team Accredited Facilitator, and PXT Select Certified Professional. 

He is a veteran of the United States Air Force. He is a member of the Association for Talent Development (ATD), the Alabama Restaurant Association, and the Baldwin County Society for Human Resource Management (SHRM).

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