Designing and Using KPIs and Performance Dashboards

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    Speaker: Miles Hutchinson


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    Duration: 90 Minutes
    Product Code: 50217
    Level: Intermediate
CEU Approved

This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.

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CEU Approved

Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.


OVERVIEW

Organizational design improvements and technology advances have offered leadership an opportunity to provide process managers and decision makers at all levels of the organization with relevant information reporting in the form of right-timed dashboards to help them better manage and make quicker, more accurate decisions. It’s time for your team to take advantage of this progress.

WHY SHOULD YOU ATTEND

We need our leaders to be effective in deploying our resources and guiding our operations to reach our goals in the most effective way. We need everyone to understand our mission and strategy so we can be sure we are all pulling together in the right direction. How well do our dashboard reporting tools support your strategic mission and goals? Are they right timed and properly designed for the users? How many reporting layers do we need? How should our KPIs be delivered? Who should have access? The data is there. Getting it into the right hands when it is most needed is the challenge.

AREAS COVERED

  • Learn the three applications of KPI dashboards
  • Assess your organizational and technical readiness
  • How to align your dashboard architecture to its application
  • How to create an effective KPI team – identify the key participants 
  • How to establish a well-managed roll-out methodology
  • How to ensure the final product is an effective strategic leadership tool
  • What to measure: operational versus financial measures
  • How balanced scorecards fit into the KPI development plan
  • How to use process analysis to improve your KPI measures
  • How to ensure your KPI dashboard will be successful – the action plan
  • Examples of effective KPI dashboards
  • References to rich resources to help you develop your KPI dashboards 

LEARNING OBJECTIVES

Designing, developing and supporting an effective reporting system of leading and lagging KPIs (Key Performance Indicators) is complicated. Information needed by senior management is different and less granular than that needed by the line manager, and the producers. The technical aspects of pulling the right information from the mountains of data at the right time can be overwhelming.  We can help demystify this puzzle and put your team on the track to smooth sailing. Join us and accelerate your team’s understanding and effectiveness in designing, implementing and monitoring critical KPIs using powerful performance dashboards. Learn how to tailor your dashboards to perfectly fit the needs of your C-suite, middle managers, and line and field personnel.

WHO WILL BENEFIT

  • C-Suite
  • Strategic Planners
  • CFOs
  • IT Managers
  • Compliance Officers
  • Information Reporting Officers
  • Controllers
  • Accounting Managers
  • Risk Managers
  • Compliance Officers
  • Compliance Managers

SPEAKER

Miles Hutchinson is a CGMA (Chartered Global Management Accountant) and experienced businessman. He has been an auditor with PriceWaterhouseCoopers and the Chief Financial Officer of a $1 billion real estate development company. Miles is a professional speaker and consultant who has presented over 2,000 seminars and training sessions on a myriad of business and financial topics, like financial analysis and modeling, accounting, strategic planning, and compliance with the Sarbanes-Oxley Act.

He has over 35 years of practical experience in strategic planning, analysis and reporting. He is the author of several useful reporting and tax tools. His clients include, Abbott Labs, Bank of America, Boston Scientific, Citicorp, Corning, the FBI, the FDA, the Federal Reserve, GE, Pfizer, Siemens, US Marine Corps, and the US Army.

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