This webinar has been approved for 1.5 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form.
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Training Doyens is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1.5 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
Knowing what to do in increasingly complicated employee situations can be difficult for even seasoned managers, especially if a manager has never had training.For a new manager these problems are intensified.For a new HR Manager this becomes a bigger problem as HR advises not just one manager but all managers throughout an organization.
By the time an employee problem reaches HR, a level of liability has often been created. How an employer handles such problems, can either limit or increase liability. Further exacerbating the problem is that managers often inherit a dysfunctional department and/or are promoted to supervise those with whom they once were co-workers.
If an HR Dept. doesn’t know how to recognize or fix problems, what can be solved as a mere miscommunication, can quickly turn into a costly lawsuit. With this in mind, the instructor will take attendees through best practices to prevent litigation and general dysfunction by ensuring compliance with the HR laws.
• Basics of the Big Four of employment compliance- Title VII, FLSA, FMLA, ADA
• Leaves of absence.
• Basics of wage and hour.
• Recognizing harassment and discrimination.
• The elements of documentation.
• Using the 4 tools of a manager; coaching, performance reviews, performance improvement plans and discipline.
• What to do if someone is struggling doing their job for whatever the reason – having a process.
• What to do with employee complaints.
In an increasingly complicated world of employee compliance in which HR struggles just to keep abreast of new developments, not teaching managers the basics can be costly. After all it’s the managers who interact with employees on a day-to-day basis and every day is an opportunity for problems to arise that a manager was never trained in how to address.
• New HR staff
• Payroll personnel
• Front line managers
• Department managers
• Anyone newly promoted to a management position
• Managers who were promoted from within their companies
• Small business owners
Years of Experience: 20+ years
Areas of Expertise: Human Resource Development, Performance Management, and Conflict Management
Teri Morning, MBA, MS, SHRM-SCP, is President of Hindsight Human Resources, LLC. and specializes in solving company “people problems.”
Teri also sources software solutions for compensation and performance management.
Twenty+ years human resource and training experience in a variety of fields, including retail, distribution, architectural, engineering, consulting, manufacturing (union), public sector and both profit and non-profit companies.
Teri has enjoyed consulting with employers on their problems and trained managers and employees for over 20 years, meeting and working with employees from all types of businesses.
In addition to a MBA, Teri has a Master’s degree in Human Resource Development with a specialization in Conflict Management.
Teri was certified by the State of Indiana in mediation skills, Teri is certified in Project Management and IT Management, qualified as a Myers-Briggs practitioner and holds the SHRM certification of a Senior Certified Professional.View all trainings by this speaker